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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1390 Showing 27,781-27,800 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turned out to be just a consultation as bracket wouldn’t fit. Technician was very thorough, professional, and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians (geek squad) were on time. They were professional, proficient and very informative. Thank you very much!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad connected my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my 65" TV and connected it to all my devices. The were helpful and friendly when explaining the setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Agent Christopher Clermont did a good j

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He is professional, punctional, courteous. He completed his job to my satisfaction, when offered "coffee tip" he responded politely that he could not accept it - company policy. It is rare to receive a service like Christopher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too fast but polite. Must have had a full day because left without completing the full set up of my components.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Perk with Total Tech Ourchaae

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes live easy when installing a TV. Just make sure when you are called in advance of the install that you discuss power options to limit your frustration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came and explained the process to me and did a great job executing in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely an expert job. They were very skillful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installation was nice and fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The services was really nice and am happy. Good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation was quick!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation process was quick. The guys who installed my television made sure they connected the devices to work together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geed Squad member was great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man that came to my house was on time, friendly, professional and fast. He answered all my questions and gave great efficient service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always happy to get this service! My TOTAL TECH MEMBERSHIP!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As stated above.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected the new television quickly & removed the older television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is great service. I was happy to find this for TV installation,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were good. The multiple appointments with drop off, set up, mount. Inconvenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad is the only guys I trust to hang a large TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Juwann and partner were thorough and neat. Excellent!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    want to give constructive criticism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted a replacement TV (previously had lemon that Best Buy graciously replaced). Have some recommendations for squad for future installations. Had rained, so came in with wet shoes (booties?), left finger prints on TV screen, and did not install new TV power cord. Left the cables wrapped with old TV power cord. What if that had been the issue with "lemon" TV. Agents were polite and seem to work hard but felt attention to detail lacking and if told, they will provide better service in future. Hate to see them lose jobs.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Rickey Gelb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad team installed my new TV without any problems. Works better in my home than in the store. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75" LG tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 75" tv for our family room. Wish though, that it had come with the upgraded remote, like we had with our previous tv.

    I would recommend this to a friend