Customer Ratings & Reviews

Geek Squad was fantastic! Two gentlemen came to the house, installed it, and explained how everything worked. They were professional, friendly, and knowledgeable. It was a great experience!

The two young men were very professional and set up tv and sound bar and mounted the tv to the wall. They did a great job and were very knowledgeable. They even organized all my cords. Worth every $ to have the Geek Squad do your installation.

This is my first time hiring the Geek Squad...What a pleasant experience. They totally know what they do, and they do it fast and clean. Total peace of mind for you when it comes to installing a TV and do all the wiring.

At first I wondered if the $250 price tag was a bit too much but as soon as they left I knew I got my money's worth. The two men that installed the TV were on time, courteous, knowledgeable, and cleaned up after themselves, in addition to wearing shoe coverings as soon as they entered. They were swift and precise in installing the TV's wall mount and then the TV itself. I wouldn't hesitate to use their services again or recommend them to one and all.

Perfect size. Great picture! Easy to use. Geek Squad was the best in bringing in and setting up. Very knowledgeable and answered all of my questios.

My geek squad team Install was something To behold They were very professional Showing me all the end and out Of operating my home theater equipment My family and friends were amazing By my setup The sound effects blew them all away I'm over satisfied

The agents mounted my TV and connected me to YouTube TV. They did a great job mounting the TV and kept things absolutely clean. I was impressed. They were friendly and efficient. In setting us up on YouTube TV, one agent was very helpful in explaining how to use this subscription which was new to us. The other agent did the installing but was not good at explaining anything to us. We coud have used more h elp in the direction.

very professional and quick. they knew what they were doing and communicated how they were setting up the TV. they even looked at the audio setup I have in my new house and made recommendations on how to make it work.

We met yet another couple of Best Buy gurus today. Chase & Dan delivered (and installed) a new TV and a Roku device. Each person was unimaginably helpful and efficient. They explained each of their actions in detail. They each exceeded ALL known expectations. They were: Knowledgeable, Experienced, Candid, and incredibly Patient. They likely achieved a new level of geriatric certification as a by-product of our conversations. Please do your best to retain their expertise.

Everything went well. The Geek Squad agent was able to use the wall mount device that was already on the wall. He hung the new TV after hooking everything up, taking care to hide all of the cords. Looks and works great!

Showed up on time. The team was friendly and knowledgeable and got my tv set up quickly.

Jose was wonderful! He mounted my tv and connected all my devices. He was patient answering all my questions. Very professional and knowledgeable. I would definitely call the Geek Squad again!

The Geek Squad called before they headed to my home. They arrived on time, were very skilled at setting up my new TVs and wall mountings, answered all my questions, and cleaned up after themselves. I could not be more pleased with their work and their professionalism!

The installation and setup itself were excellent but there were a few issues that make 3 stars the most I can give. I knew exactly what tv I wanted when I came in and saw that they were in stock in a display. I told him I wanted it delivered and mounted and he rung me up quickly. That is where the communication aspect broke down. Considering the price of the delivery and mounting, I incorrectly assumed that the actual mount was included and the associate in his haste neglected to inform me that it was not. The morning of the delivery, the driver called and informed me that there was no mount and that it would be an additional charge or I could reschedule after I had my own mount. My next available off day was 5 days later so I went ahead and purchased once that he offered. I did eventually get the price of the mount refunded after speaking with a manager but in hindsight, I would have just had regular delivery, bought my own mount and had someone else install it which would have saved me another 50-70 dollars.

Very professional and personable technicians came to mount and install two TV sets. This is the third time I have had the Geek Squad to install TVs in the last 10 years and they never disappoint me. Great job!! Thank you and highly recommend this Best Buy service.

Installation team took my input making sure to create the experience I was seeking and were efficient in completing the project in timely manner. Kind of expensive but thier experience and know how was well worth it.

One word...Outstanding!!! Very friendly, knowledgeable installers. Went above and beyond by checking and replacing a speaker cord.

We ordered the Geek Squad basic TV mounting service to hang a new LG 86 inch TV. Everything went very smoothly and the guys were very professional and helpful. I will definitely use them again and highly recommend their services.

The Geek squad guys arrived right on time, were very polite and efficient in mounting my new TV. Unfortunately, they were not completely in the know about hooking up a set of wireless headphones. After two service calls, several phone conversations, and lots of frustration--my daughter hooked the headphones up in two minutes. Do not know where the disconnect was. Overall, I am happy with the installation--just cannot give a 5 star rating when the Geek Squad could not finish the job.

I have to say the installer that put up my new Sony tv was a professional. He positioned and prosthetic tv to my exact specifications. Thank you Geek squad….