Customer Ratings & Reviews

The Best Buy Agents that mounted my TV were very efficient. I wanted a flash mount and the one that came with the TV did not afford that options. They explained and I purchased the right mount to complete the job. Great service!

The agents mounted my TV in a tight space, connected all devices. They made use of our whole house speakers and set everything up so it is simple for us to use They made suggestions for components that would achieve better results then those we had, and returned to store to bring them back. Everything we hoped to achieve was accomplished. Could not be any happier. Extremely knowledgeable and pleasant

Agents were polite and very professional installing our new 55” Tv on the wall. They hooked everything back up to make sure everything was working. They even tweaked the TV some to get the best picture. We will use them again and highly recommend their service.

We met yet another couple of Best Buy gurus today. Chase & Dan delivered (and installed) a new TV and a Roku device. Each person was unimaginably helpful and efficient. They explained each of their actions in detail. They each exceeded ALL known expectations. They were: Knowledgeable, Experienced, Candid, and incredibly Patient. They likely achieved a new level of geriatric certification as a by-product of our conversations. Please do your best to retain their expertise.

Mounting and wiring for a number of TVs in our new home was seamless. The agents were knowledgeable, educative and friendly. TVs look flawless and operate perfectly. They know what they are doing and it shows

Great service not one complaint! Installers showed up on time. Didnt leave a mess and extremely professional. Reused my 6 plus year olds!

This was one of the best experiences I’ve ever had with service from a company. Mounting a 65 inch TV two guys came out from geek squad they knew exactly what they needed to do. They asked for customer feedback on the height of the TV. The TV was hung so straight I could not believe it. They even took a little vacuum and vacuumed up the little stuff on the floor. It was the best experience I would highly recommend their service.

The guys that came were knowledgeable of the product and very helpful in there setup. The installation went perfectly they were very neat and respectful to everything in the home. Would definitely use them again!

The two guys that showed up were both very friendly and very professional, which frankly was expected. They were prepared and able to deal with what turned out to be a slightly challenging installation. However the best part is that the mount I purchased turned out to not work with the placement of my studs and they had one in their truck that did! I was able to purchase it easily right then amd there and then they installed it. Real life savers, otherwise I would've had to reschedule after buying a mount that works.

Geek Squad - Steve, was very professional and efficient when installing our new 55”TV on the wall. He was very respectful of our living room, and careful not to make a mess, and cleaned up after himself. He explained everything and made sure we understood what he was saying. Was very pleased with his service!!

We couldn’t be happier with the outstanding service from our local Geek Squad! Prompt, professional, neat, quick install and all questions answered. Worth it to hire a professional.

Installation was quick and very professional. The installation team was extremely knowledgeable and provided excellent assistance setting up both TV and sound system, along with clear instructions on the use of the remote devices.

Randy and Nick from Charlotte, NC were a great team for this installation. They were very knowledgeable, competent and efficient with handling this installation. There had been a problem with the scheduling but it got resolved and the best team were sent to ge the job done.

The install gentleman was very nice and explained everything he was doing. However, I was concerned when a crew of one showed up. The information on how to use the new system was less than thorough and I was sorry that my shorthand skills are no longer efficient. I went on line and saved the manual so I could review how to do things.

James was the Geek tech who came to install my wall mount TV. He was very knowledgeable and professional. He answered all my questions and was very helpful in helping me navigate my new TV. I hope James is the installer for my next purchase. He really knows his stuff!

The tech that mounted my TVs was great. Made sure where I wanted the TVs. Very professional and polite and did a great job with getting it where I wanted it. Very Happy.

The Geek Squad was the best two guys that have ever done work in our home. They knew their stuff and set up our new system in short order. Then they took the time to show and explain how to use the new TV and Sound Bar. Great guys, if I ever need the Geek Squad I hope these two guys return.

Amazing service as always! I had ordered a mount online and was delivered missing a piece, geek squad had no issue swapping out the entire mount with a new one the had in their truck. They were quick, safe, awesome, and I would highly recommend!

Old tv taken down from wall mount. New TV installed and everything working just right. Friendly guys did install.

Easy to schedule, the installer showed up early, he was extremely efficient & did a clean, professional job installing our large flat screen TV and wall mount. NO wires or equipment visible. Very nice job. Highly recomm3nd!