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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1410 Showing 28,181-28,200 of 38,693 reviews
  • Rated 5 out of 5 stars

    The guys made a complicated job appear easy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wall mount is much better than sitting the TV on a stand as our previous TV was. Would not want to attempt to do this myself though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted our new LG TV and hooked up to our Sonos surround sound. Very knowledgeable and patient. Great job guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is world class

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad members are the best. Worth getting professionals to hook up and set up your TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    techs were great.fast and efficient and personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are More Than Worth the Cost!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These people are Great, Knowledgeable, and Performing Excellent Work!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent television!! We are very happy and will enjoy this for years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE GEEK SQUAD CREW WAS EXCELLENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK SQUAD CREW WAS EXCELLENT DID 70" TV INSTALL QUICKLY AND HELPED US LEARN ABOUT THE TV LOVE THE GEEK SQUAD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted tv and connected all devices. He was very patient and freiendly, answering all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Created a Happy Place

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great. Very smart and fast and we now have a very happy place in the living room with a biiiiiig TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all of my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soooo glad we did this The installers were professional, patient, neat, and knowledgeable We would highly recommend this service. Well worth the fee !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great. Fast, efficient and very helpful. They work very well as a team. I told them that. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the only company I have install my equipment. They always do a great job and take time to explain & answer any questions.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lousy service for TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this a 0/no star review if it allowed. I paid in full upfront as there was no way to schedule the appointment without full payment. I was happy to pay 50% upfront to secure an appointment but thought 100% payment was ridiculous considering that paying full price to book an appointment just seemed wrong. You do not pay for a haircut when you book the appointment. But I did it anyway as I was moving and needed my TV’s moved and mounted. The one TV was not going to work so while the technicians were in my home I bought the parts needed to correct the situation and was told they would reschedule me for 3 days out. Since I paid for the appointment in full and had already waited 3 weeks. Valued the company and technicians and confirmed everything and on the morning of the scheduled date I was told my appointment got pushed back 4 weeks. Sat on hold with geek squad 45 minutes to get a live person who could not connect me to a manager, that would take another 36-48 hours. I have been a Best Buy customer for 10 years and this service was lousy. I returned all my products, got the same tv cheaper and task rabbit installed it for $70 not $269.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV on Brick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always do a great job and are such professional. Will keep using geek squad in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve and the team did a great job installing the TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my new 85" TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team arrived on schedule and did a great job installing my TV mount and 85" TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad did a great professional job in installing my TV, sound bar, wireless device, blue ray player, 200 CD player and extender.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount and swivel are solid. It pivots left to right with ease. It is also placed on a track that slides left to right to center you tv on your respective seat. Love this product. Good accessory to a 4K TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional. On time. Excellent job. Very helpful

    I would recommend this to a friend