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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1437 Showing 28,721-28,740 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was provided a Great service by courteous people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their excellent service company they came out fixed my tc right away been working like brand new

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek quad are professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job on installation. Explained the product..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Troubleshoot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tommy helped us with the printer and all is now working!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was Great! Our Geek Squad installer went above and beyond to make sure that everything worked exactly as it was supposed to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad members who came to install our new TV were extremely knowledgeable and made sure we knew how everything worked before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick set up. Nice job. Even cleaned up and took away the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was knowledgeable and courteous On time and very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was efficient and timely.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did exactly what they are supposed to do in a timely manner. Will use this service from now on for all appliances

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast and thorough.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was ready for the install. I marked the area beforehand. This COVID thing is the only drawback I had to wait in another room. The Geeks were professional A good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Geek Squad Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tech due I have ever worked with. Excellent customer service skills and product knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were courteous and neat. They took time to explain some of the features of the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike & Tony were professional and fast! Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Edson and his helper were outstanding, went above and beyond and did a very clean job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional staff. They mounted our new TV after verifying that it was in good working order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV Installation Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience, the team of guys were right on time and the work was performed properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always the friendlies and most knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    their team members always know what they are doing, they mount the tv with ease and careful to never damage anything.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Incomplete job by the original tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was not a problem. The tech was knowledgeable and very polite. He told us we needed an updated cable box which I went the next day to exchange. He told me to E-mail him and he would come back and connect with instructions on how to use. I called him x1 and e-mail him x2 with no response after 3 weeks. I then went back to Best buy and they arrange for someone else to come out and the job was completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was quick, clean, and clearly explained had the products worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very helpful and saved a lot of time! Definitely consider itn

    I would recommend this to a friend