Customer Ratings & Reviews

The two service techs did a great job on the installation and made sure every things was installed properly and working correctly. Once again, Best Buy did an outstanding job...

The guys that came to install my TVs were amazing. I think one of the guys name was Chris. They were awesome, extremely professional and easy to talk to. They went beyond my expectations and they are an awesome team!

Rose and Jacob were amazing setting up and mounting my new Samsung 75” TV! They completed the job perfectly. Their communication was great, they were incredibly helpful from start to finish, they were able to explain what they were doing and why they were doing it (also offering advice on what they thought was best), and they even had an additional mount I could purchase with them on the spot after realizing I had purchased the wrong type of mount myself. I’d give them 6 stars if I could! If you want your TV mounted properly, this is the service to purchase!

The guys who came out for install were on time and professional. They worked quickly, but did not cut corners whatsoever. My set up was neat and exactly the look I was trying to achieve.

Very professional. Knew exactly what to do to install my TV over the fireplace. Connected the inputs and tested everything before they left. It looks great!

My in home installation when perfectly. The team was efficient and quick. The best value for setting up a system in my home.

I used Geek squad to install and remove my old plasma that died on us. I wasn't very comfortable mounting my new 75' tv so I used geek Squad to help me out. From start to finish they let me know what time they will be arriving to clean up and finally the install. This service is so good they listen to me what I wanted to do how I use my new gear. I went over what I liked and disliked about what my family likes and they got it done in a reasonable time. Very professional during this time masks is a must cleaned up my area and took away our old tv as well. They gave me options on how I like the install done and we again talked about my custom install that day. So kudos to Geek Squad for making our day easy and fun what a great service!!

Jose was wonderful! He mounted my tv and connected all my devices. He was patient answering all my questions. Very professional and knowledgeable. I would definitely call the Geek Squad again!

2 gentlemen came and remived our old TV, installed the new one and made sure it was working properly before they left. We had been notified of the appointment ahead of time and they arrived right on time. They were professional but very kind at the same time. They worked quickly and picked up after themselves. They made sure we were satisfied before they left and even made sure they said goodbye to our cat :-) We were very impressed! They're a credit to your business. THANK YOU!

After a lot of confusion about installing our new television, we received not a five-star service rating but a TEN STAR! DON BRANDON made the installation and did a fantastic job. He respected our personal property surrounding the product. But, the most amazing task was modifying our existing wall mount His experience saved having to repair the wall for the new mount. He was also able to teach us how to properly use the new remote correctly. Please double thank him for us!

This is my first time hiring the Geek Squad...What a pleasant experience. They totally know what they do, and they do it fast and clean. Total peace of mind for you when it comes to installing a TV and do all the wiring.

These guys know what they are doing. Seamless installation, very efficient and clean. They were friendly and gave great suggestions.

The Geek Squad was absolutely amazing!! They’re the only reason I’m giving the 5 star rating, My rating would be zero, due to the obnoxious amount of money Best Buy now charges to hang the TV’s, they now nickel and dime you for every little thing!! Almost $800 for 2 TV’s, I will never have them come again, I’ll find someone else, I don’t mind paying a small fee, but I was shocked my Total Geek Squad Membership no longer covers it. I will always use Geek Squad for computer issues only

Installers were so knowledge and professional! So helpful with suggestions on placement and such. Knew it was a bigger job than we wanted to handle and so glad we had these two professionals handle it for us.

The tv looks great on the wall. The technicians were very nice. There were a couple of scheduling difficulties. They canceled the first appointment and the second appointment had some issues as well. They cut the hole for the cable/power bridge too large, even with the supplied template. They glued/caulked a piece of the sheetrock in to fill it in. Not a real professional way to fix their error. It is behind the tv so i guess it won't be seen. But i will have to deal with it if we ever move someday.

The two young men were very professional and set up tv and sound bar and mounted the tv to the wall. They did a great job and were very knowledgeable. They even organized all my cords. Worth every $ to have the Geek Squad do your installation.

Everything went well. The Geek Squad agent was able to use the wall mount device that was already on the wall. He hung the new TV after hooking everything up, taking care to hide all of the cords. Looks and works great!

Appointment made the dau before and updated the next day. Arrived on time, were neat and organized. Removed old wall mount and installed new one. Took old tv and trash. Both were very courtesious and professional in setting up our internet and other perferred choices

The crew that came to my house were very professional and communicative in terms of the arrival and installation process. As they installed the TV, they communicated the placement and process of the installation. At the end, they walked me through how to use my new SMART TV. I was very pleased with the work and service they provided.

My geek squad team Install was something To behold They were very professional Showing me all the end and out Of operating my home theater equipment My family and friends were amazing By my setup The sound effects blew them all away I'm over satisfied