Customer Ratings & Reviews

With the technology available today, we really want to take advantage of every new feature. The Team from Best Buy was worth every penny. Brought the tv, installed it perfectly, set all of the streaming services we have. Cleaned up after themselves, and wished us good watching.

Timely arrival and quality installation. Technician clearly explained the process, including a completion timeline, addressed our concerns, offered an opinion when asked, and executed on his promises. I would recommend Geek Squad services to anyone who’s looking for quality home entertainment design and installation.

This is a big TV and Geek squad did a fantastic job mounting it on my wall. They are so professional and courteous. Explained me everything in detail and answers all my questions with patience. I highly recommend GeekSq for all installations.

The techs were knowledgeable and professional. They took the time to answer all of my questions and make sure the setup and installation was done as I wanted.

I was very impressed with the service installation and his knowledge of the product I had purchased. He explained how I can get the best ways for me to get optimal use of the television I purchased. Thanks for a wonderful experience Rob.

The guys who installed all my TV's and sound bars were punctual and professional...they were so knowledgeable and easy to talk to as well I highly recommend you ask the squad to install every piece of tech u have in your home!!

The Geek Squad was the best two guys that have ever done work in our home. They knew their stuff and set up our new system in short order. Then they took the time to show and explain how to use the new TV and Sound Bar. Great guys, if I ever need the Geek Squad I hope these two guys return.

The 2 techs that came and mounted my TV were excellent. Very professional and polite. Wish i could remember their names because they deserve a big thank you. Great install job.

The installers stayed as long as it took for them to hook my tv up for me. I do not know how I would have ever had it mounted without them doing the mounting. The installers were very courteous and helpful. It was a difficult task but they had solutions.

Excellent service and very Knowlegable highlly reccomd

Awesome geek squad techs. Installed wall tv stand and tv over fireplace. Very Professional, will be calling for another wall mount.

The two Geek Squad guys arrived at my apartment building 15 minutes after they called. They scoped out the path they needed to take, brought in the TV and wall mount, marked the wall with blue painters tape to show where the mount needed to be and had the TV mounted with no cords showing in just a few minutes. This was a simple TV installation with no other equipment to be connected. I have used Geek Squad for years and have never had a disappointing experience. But Geek Squad is not a product so quality is dependent on your local Best Buy and who they hire and how they supervise. I am a Total Tech member so installation was free.

Two guys came out and put up 3 TV's for me. Great guys, very, very fast. Full set up, hooked up my apple TV's, RokuTV's and my cable boxes. Everything worked great. They did all 3 TV's in about an hour. Very professional.

the geek squad was knowledgeable and experienced. they worked quickly and efficiently. i watched as they installed the tv wall mount, 55” tv, cable box and dvd player. all i can say is i’m glad i let the professionals do the work. worth every penny!

The agents did a great job mounting my TV. And I had paid the extra $50 for them to run the HDMI and power cord cables through the wall, but since I already had the HDMI cable in there and I forgot that I already had an electrical outlet behind the old TV on the wall, I didn't need this extra service and Best Buy was nice enough to refund me the $50 back to my Best Buy card with no hassle.

The 2 young men were efficient, knowledgeable, polite. They answered questions and took the old TV and boxes with them.

Had to reschedule twice no one showed up the first time on given date and time frame. I decided to do mounting only and set up myself. Mounted several TVs before but didn’t want to take a chance of damaging the TV. Afterwards I realized I knew more about the mounting of this TV than the service team. I had to eventually help them get it up on the included bracket and they left me a mess to clean up from drilling into the drywall. I could have done it myself if I had someone available to help me lift onto the bracket.

The agents mounted our new 75” tv perfectly to our existing wall mount. Very professional & courteous in every way. Called before coming, we’re there when they said they would be, etc. Overall, very pleased with the Geek Squad!

The installers communicated effectively, were very knowledgeable, and did a thorough and professional job

The Geekers did a great job. We already had a heavy duty wall mount for the set we were replacing, but it turned out that the mounting hardware on our new TV was placed far lower than on the set we replaced. So the guys completely removed the wall mount and re-installed lower it so that the new set’s location was perfect. They then reconnected our HDMI cables, programmed our cable remote for the new set, and tested everything. Finally they cleaned the room completely and even carried our old TV out to my car so that I could re-home it at a friend’s house. Very professional, and very friendly.