Customer Ratings & Reviews

The agents removed by old TV, mounted the new one, and connected it to my apple TV service. This is my first smart TV, and I appreciated the crew's taking the time to explain and demonstrate its features to me.

The two people who installed our TV were professional, knowledgable and took their time to listen and get it right. They were stellar representatives of Best Buy’s “best” (aka Geek Squad).

The team delivered and installed our wall mounted tv and sound bar during the pandemic time period. They followed all safety protocols and performed their work in a professional manner. Excellent service in these trying times!

The Geek squad guys arrived right on time, were very polite and efficient in mounting my new TV. Unfortunately, they were not completely in the know about hooking up a set of wireless headphones. After two service calls, several phone conversations, and lots of frustration--my daughter hooked the headphones up in two minutes. Do not know where the disconnect was. Overall, I am happy with the installation--just cannot give a 5 star rating when the Geek Squad could not finish the job.

The team that came to my house knew exactly what they were doing. TV placement required a new mount, which fortunately, they had on the truck. They mounted the new mechanism after measuring and adjusting carefully so the placement was just right. They vacuumed up the mess from drilling, took away the massive box and mountain of packing material, and left everything working properly. The walked me through the new controls so I was able to enjoy my new TV right away. I'm a happy customer!

The two gentlemen who set up my TV were very professional. They set me up with my new TV exactly how I wanted it. They then assisted with the setup with my 4k blu ray player - and stereo receiver. They exceeded my expectations.

Although it was a little more involved than planned, the mounting worked well and Greg and Rel were extremely professional and took the time required to ensure an excellent experience.

Two agents did a fantastic job installing a bracket and new TV over a mantle. There wasn't a speck of sawdust left. They moved the old TV, took all the packaging, set up the channels and wifi, explained how to use it, and left me with a big grin on my face. I will never try to install something myself again. Makes my Total Tech membership worth every penny. Plus, I have paid for the membership in savings every year I've had it. Thank you Best Buy!!

Agents did an awesome job of hanging the 85" TV above my fireplace. And gave great recommendations on what settings to use for best picture.

I had purchased a 65” television an another big area box store. When it was installed it was like a race for the two installers to see how fast they could finish. They even installed the mount right over the cable connection and wouldn’t even take the box away. Best Buy installed did my next tv install. FIRST CLASS INSTALL! Took their time, measured, tested and took the box and all packing then cleaned up around better than how they found my home. I’m only buying from Best Buy on ANY electronic purchase.

I had two separate Geek Squad installations. Both were professional and the technicians were cordial and accommodating. They answered all my questions

The technicians were on time, respectful, and efficient. My wife had questions about mounting options and they took their time to listen and guide us to deciding on what would work best for our setup. They unmounted our old tv and cleared up the mess from drilling as well as the packing material of the new tv.

The team sent to install my new tv was friendly, Knowledgeable and efficient. The my completed the work in a timely matter and help setup all my apps and Xbox. Highly recommended this service and will continue to use for future purchases

The guys did a fantastic job setting up our tv and soundbar. They also showed us how to use it. They were especially good at helping us with the placement on the wall and cleaned up when finished. Thank you guys!!!

The two men that came were very nice and prompt. They asked us our preferences and then hung the tv and hid the wires in the wall. They explained how to use the tv, cleaned up and left. Everything was perfect.

Geek Squad, was extremely professional and courteous! They did a great job mounting the tv!

Excellent service! Technicians were quick and professional. Arrived on time cleaned up all debris and reviewed operation of new tv. Would highly reccomend

The agents mounted my TV & connected all my devices including cable & an older DVDs player we had been unable to figure out the connections. They were knowledgable & polite ; & cleaned up after themselves.

The installation agents contacted in a timely manner. Arrived to my home and assessed the situation. Came prepared with equipment and tools. Mounted my TV and provided feedback. As well cleaned up and dirt or items after the installment completion.

The Geek squad did a great job mounting my new tv and connecting it to my cable and game system also they connected my sound bar to it.The geek squad was courteous and explained everything perfectly well