Customer Ratings & Reviews

The Geek Squad gives excellent service. They are very reliable and I would highly recommend them. They installed my tv and receiver very fast and they are very knowledgeable.

On time (actually early) and the TV was installed quickly and without any issues. Installer walked me thru the setup and other than just familiarizing myself with the new menus, controls, etc the experience has been smooth.

The agents installed my tv and bracket quickly and professionally.

Awesome geek squad techs. Installed wall tv stand and tv over fireplace. Very Professional, will be calling for another wall mount.

Roy was outstanding I couldn't believe how quickly, efficiently and beautifully he installed my new TV. He even saved me money by returning the mounting bracket I had purchased, as he determined the one currently in place was capable of handling the new unit. He also took the time to explain how to use the features of the new unit, and he took away all the boxes and packing materials. He was wonderful!

the guys who mounted my 75 inch Samsung tv above my fireplace mantel were just fabulous. they could not have been more professional. I am so pleased. Thank you so much.

I have used Best Buy install on numerous occasions. And I have not been disappointed. I encourage anyone who is not satisfied, speak to the installers communicate. If I ever had a concern or issue I have communicated with them directly, and we have been able to resolve any concerns. Set an expectation for how you want the finished project to look, prior to them, beginning work, and iron out any wrinkles. I have just been so pleased with the service at Best Buy offers.

These guys,( and gals) are good, fast and explain everything. I felt like I was taught very well. It is a learning experience and every time I delve into all the features I always find out more of it's features. The install crew are GREAT.

The geek squad first was on time. Second they had great customer service and were showing me step by step of what they were doing. They did not waste their time they knew what they needed to do and completed the installation and informed me before they left and showed me the finished product. I was very very please of thei excellent work . Give that team a raise in pay!!!

The agents mounted our TV and connected it to all devices. They were careful and very professional.

Geek Squad did a great job mounting my TV, I had a 77 inch OLED tv mounted. I did not want to have to hang it myself, did not want to risk damaging a $3000 tv. They did a great job and go everything programmed and hooked up for us. They were professional and very helpful. The only issue is that there is a super tiny micro chip in the screen that I did not see during installation. It is only seen if you are within like 2-3 feet of the screen and it is off to the bottom right of the screen. Not sure if it came like that from LG or if it was done during installation. Not a huge deal but that is my only thing I could think of that I was kind of disappointed in.

Agend mounted and connected my TV to the streaming devices, great service. A 5 start for their professional work. Mike and team even provided recommendation about the wire setup.

As always , the geek squad technicians were friendly and knowledgeable. They made sure the TV was mounted properly and programmed the TV and explained everything. Asked if there was anything we wanted programmed special and they set it up for us.

I had geek squad install a 70 inch tv on my wall. They showed up on time and were very fast with the install. They knew exactly what they were doing when they showed up, went above and beyond and cleaned up everything they did. Great job

Great service, prefect installation, friendly and professional.

Installer was professional, I had everything ready for TV, great experience.

The two gentlemen was very communicative and knowledgeable. They were fast and effective!

agents mounted my TV. they were efficient, professional and patient with my questions. Highly skilled and very good at what they do. i hope all your teams are like the guys

Best idea ever!!!! The gentlemen knew what to do and was very courteous! Job was completed in no time once they were scheduled and here!

The guys called 24hrs ahead to confirm a smaller arrival window, and also called me as they wrapped up their previous install. They were knowledgable, efficient, and they we're good conversation.