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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1483 Showing 29,641-29,660 of 38,693 reviews
  • Rated 3 out of 5 stars

    Issues with Best Buy Recommended Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted without issue. Installers were friendly and professional. My issue was the fact that I bought Best Buy’s recommended mount for my TV when I purchased it. But the installers said the mount would not fit and I was forced to buy another Very expensive mount on the spot. If I didn’t my TV was not going to be mounted.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Andre is the Best Tech @ Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andre, my Geek Squad Tech, did a great job installing my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and professional work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was on time and called before they arrived. Both geeks were courteous and professional. I highly recommend using the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ceiling mount install. Specialty bracket.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounting my TV were great. As expected, a really good job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are great your customer service is terrible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were very professional with the installs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in and mounted 2 tv's for us in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS Service & Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both teams were absolutely wonderful. Professional, Very Nice, answered questions and left install area clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, efficient, professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents had our tv ready to view very quickly. Explained how to operate in languag i could catch onto.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome stand. Very high quality and durable. Been using it for a couple of years. Extremely happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service company delivered and installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service technician was able to get the job done quickly and efficiently!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    tv not clear

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    screen and color is not that clear, need someone to come out and adjust the color and picture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big screen TV was mounted outside over a stone fireplace. Great for watching this fall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we needed for the new tv we bought. Easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy has quality staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The skill of the staff was very efficient. I am pleased with the quality of their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad techs were outstanding and was very careful and clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never knew this product existed, would've used one long ago

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service . Very friendly and professional. Had a great atitude

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted TV, sound bar, connected all devices and explained how to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Def a good choice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went very well. Would absolutely recommend these guys again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gents were extremely professional and super personal. They were nice and easy to talk to.

    I would recommend this to a friend