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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1486 Showing 29,701-29,720 of 38,693 reviews
  • Rated 5 out of 5 stars

    Very helpful and thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my TV and made sure to teach me how to use it. Very careful with CDC guidelines for contact.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Home Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was mounted with no difficulties the set up was excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents had excellent customer service and were pleasant!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad never fails to deliver. They put up my tv quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Greek squad installed my TV Too High

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony TV Mounted to high I told the Tech to high lower the mounting bracket. He ignored. Not happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 70 inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful work mounting 70 inch Sony TV as well as Frame TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a fantastic job hanging my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad members were knowledgeable, timely, and did a great job. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the tv mount for the wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was excellent, on time, helped with numerous questions, were patient and polite. Highly recommend them! Cody and Graham rock!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech went above and beyond to install my TVs and ensure that my sound bar work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Super Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my television!! The geek squad installed it in the kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hiring Geek squad to hang our TV was worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was done as expected. He arrived on time and got the job done quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy-Peasy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians showed up on time and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer knows his stuff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my small 27” color TV I. The master bath professionally!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let the pros handle the hard stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers showed up on time during a major snow storm. Great guys and even cleaned up when the installation was complete.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BB techs were awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is good. I bought to hold a 75" tv screen. It is difficult though to reset tilt due to tv size. I cannot reach behind it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installers were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were great. Had a little trouble with Harmony remote which required two follow on visits to fix. Overall the system has been very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Installation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent. We were call when the technician was on the way. He was on time and very nice person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Agents were the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were Wonderful! They explained our options and installed our tv with no trouble.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV wall mount & sound bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wall mount was already there from previous installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In home install went very smoothly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In home install went very smoothly! The Team was very nice and helpful. On time and efficient.

    I would recommend this to a friend