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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 38,694 reviews
  • Rated 5 out of 5 stars

    Sony wall mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appointment made the dau before and updated the next day. Arrived on time, were neat and organized. Removed old wall mount and installed new one. Took old tv and trash. Both were very courtesious and professional in setting up our internet and other perferred choices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad gets an A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to use an existing mount i had at the house. They installed the Tzv over my fireplace with such professionalism i was delighted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing holds my 75 television and it can be pulled out from wall to face any area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed + set up my new big screen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team that installed our new TV were excellent!! The Geek Squad agent who helped us with the purchase and then set up our install appt and THEN came and installed was Kirk ( that’s the name I remember ). He was absolutely the best- took time to do a thorough job. His partner on the job ( I think his name was Jayson) was also very good and willing to do the best job possible. They surpassed my expectations by a mile!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job on the Install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend Geek Squad Mounting. The techs were very nice and did a great job. I remember Jose was the main installer but his helper was also very good. Just be aware that Best Buy also has a contractor other than Geek Squad that they send some customers to. I would recommend waiting for Geek Squad to be available because they are friendly and do great work. Also, if you join the Total Tech Program, you get FREE installation for any NEW TV you buy while you are a member which is pretty cool imo. Thank you, Jose and Marcus, the manager from the Best Buy Irving Store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are the Best installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, prefect installation, friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech is the best. The staff is always so pleasant to interact with. Very professional and always on time. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad got me right!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted this TV and showed me cool features to make the picture look perfect. They were also very punctual, flexible, and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Nick from geek squad was great. He was very informative and knew his business. Hung the new tv with ease and explained how to work everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by Geek Squad member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent job in the mounting and installation of the TV. Very informative and helpful. Left valuable resources for us to review later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable installers. I would recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    City Employee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to say that Jamar and his partner are incredibly helpful and got my 83 in LG OLED TV mount with out any issues. He then telling me to create and LG account to be able to downloading any updating for this new TV I bought. They took care of the mounting and set up the TV programs and the quality of the picture screen are flawless. I am in love with this T.V. I would recommended to any one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was on time and professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men mounted and power sourced an 85” tv, mounted the sound bar and power sourced the tv’s in 2 additional bedrooms. Their professionalism and service was outstanding. I recommend them highly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a pleasure to deal with Geek Squad. Installers did a great job, Friendly knowledgeable and very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the TV in the best position for ease of use and safety. Setup all the viewing options and adjusted picture quality. Explained use of the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hook me up!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best service I have experienced so far. I was skeptic about it at 1st but the Geek Squad was amazing so clean,professional & Informative on site. Will Def call them again for install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs that delivered and installed my new Samsung tv were great. They were super professionals who explained to me everything that they were doing during the installation process. Efficient is the word that comes to mind to best describe them. They did a fantastic job of explaining the new tv and the controls for it. Additionally, they took the time to program my Amazon cube to control the tv and sound bar also. When they were done with the installation, it appeared as if the tv had always been in that spot! No wires were showing or anything. I would recommend the two of them to all of my friends and relatives!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks wonderful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrance was great and made sure we had what we needed to hang the tvs the best way possible. Very happy with his work and suggestions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pricy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the install was excellent and the installers arrived on time and were neat. 4 Stars because prce was substasntially higher than install offered by LG and by BJ's. Also, because sound bar moung had to go under wall moung bracket, I had geek squad install sound bar at the same time. I thought that the sound bar install should have been discounted when done with the TV but there was no such discount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks to Alex D. and the assistant!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so impressed with Alex D. the Geek Squad guy who installed our 85-inch Sony TV on the wall he also solved a problem we had with the speaker. He and his helper were very courteous and worked quickly. Alex's excellent knowledge and advice was outstanding. They removed the old TV and helped store it till our daughter could pick it up. A great team the best of the best.

    I would recommend this to a friend