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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1496 Showing 29,901-29,920 of 38,693 reviews
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television is good and the Geek squad did an awesome job setting up the mount and TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad gets the job done.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV to the wall connected all my devices and cleaned up after themselves. They did a great btw.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job mounting my 70” TV. Very professional and helpful, glad I chose this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Economical and strong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and strong enough to carry 65" tv. A basic solution.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Be cautious with the agents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent sold me the wrong one and I thought that they knew what they were talking about wrong even after I explained what I needed they said it would work even had a picture of location to be installed anyway after I spent a lot of money on it I am dealing with it and not being happy with the results what do you do not happy with Best Buy

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A bit lazy- bad advice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers came on time and did a reasonable job putting the TV up. But completely messed up all the connections, and were incredibly hesitant to do the hard wiring with a installation kit that I had purchased from Amazon even though the service specifies that they will use a wall mounting kit from anywhere. At the end of the day they advised I not use it, because I think they didn’t want to do the work. I did it myself and it works great.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is mounted just fine. Technician did ask for my input.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent geek squad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hung the TV exactly where I wanted it. The were smart and neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer was really friendly...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He explained pretty much everything he was doing as he was doing it and took the time to answer all the extra questions we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just spent a bunch on a new television. If you want peace of mind, I don’t see why you wouldn’t get this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job installing my new television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL TV Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and easy to use. Good value for the money!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tv mount adjustment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent response time and service from geek squad member Kush.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    West

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was awesome they connected everything great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an excellent assembling and connecting my tv mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my tv fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were knowledgeable, and nice. I would recommend them to somebody else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service as always. Geek squad has been a great investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job awesome very professional took their time and got it Wright

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv expertly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent went out of his way to make an unusual installation work the best way it could for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install my TV very quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tool man who came out to install my TV on the wall the very good job.

    I would recommend this to a friend