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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1497 Showing 29,921-29,940 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job of mounting my 65" TV. They were very nice and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding- both guys were very knowledgeable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As part of our Samsung purchase. Free installation was included. The guys were in and out in less than 45 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, wont be disappointed. Highly Recommend. Awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is AWSOME!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent wall mounting. I can always count on BestBuy to do a great job. I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience with tv & mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience- 2 guys came, installed mount , tv and my playbar . Looks good and works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted the TV exactly where we wanted it on the wall. Good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad did a great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad were here on time. They did a great job installing my tv on the wall. And they were very courteous.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Why sign up for a specific delivery time slot?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation crew did a great job, but.... they were supposed to be on site 7am to 1 pm (or something like that). They got to my house at 7 pm. Said service did not include hiding wires in wall. Also said they were at a installation for 42" for 4 hours. Not sure what took so long since dont hide wires. They installed wall mount and 85" tv in less than 45 minutes. Think they are over booked on installations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived as scheduled. Took their time to do the job correctly and was patient in explaining the placement of the TV and audio equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time Geek Squad has mounted my TVs to the wall. I am very happy with the finished results both times. thanks so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did the job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was prompt, helpful and efficient. Very much worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad has good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and gave good advice. Good customer service and they arrived on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great on time put everything together showed me how to use everything was very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted my tv was awesome. They made sure everything was accurately working before leaving..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although struggling in the beginning, they made some calls and finally got everything working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great, fast, clean, went through se

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was great..I appreciated him going over the unit with me and helping me set up some apps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid premium but he did basic and never mentioned a price adjustment. He did a quick job and it was great but I had to call Best Buy to get a partial refund on my own inniative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time and set up my new TV quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The TV was mounted to the wall with mount unit.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was respectful and helpful. The TV was successfully mounted to the wall. The service was 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squat Team are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and setup Thanks geek squad team

    I would recommend this to a friend