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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1505 Showing 30,081-30,100 of 38,693 reviews
  • Rated 5 out of 5 stars

    Installed tv on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and very knowledgeable and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tech that came out and was very professional as well as knowledgeable on tidbits on how to keep my TV screen clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting T.V.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents did a quick and excellent job mounting my T.V.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Depends who comes out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First 2 guys that came out knew what they were doin , the second set of guys did not, so depends on who comes out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT HELP TO MOUNT TV, THIS WAS JUST WHAT FIT MY WALL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents kept me informed of their arrival and installed the tv quick!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Up sell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I informed them that they might need some pieces and parts and instead of bringing the cheaper entry level parts like I asked they brought in high-end parts and tried to upsell me which ended up costing an extra $145. This service used to be so well priced and convenient and then recent years has become overpriced and inconvenient..

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Did fine work by himself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent came in and replaced tv,should have been two to do this job, ut he handled it perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went smoothly. Aaron and Mika were great! Thank you very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very polite, and very detailed. Did not take him long at all

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Installers/salespeople need to communicate.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process required 4 visits by the installers. The first installer said he needed a colleague to do it, the second (a couple) said that the mount we had was not good. We were instructed to purchase another one. The third installer said that that mount was not appropriate, and ordered yet another mount which we had to go to the store (long holiday lines) to return. The final process was ok, the gentleman really tried to help, but the end result is that the height still needs to be adjusted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and helpful team. Made my job easier....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was professional and courteous. Happy with that service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TVs quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent servive, very professional and friendly guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleasant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited not too long, the employees were super kind and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer sevice. Technician went Above and beyond

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Color it good. Would buy this TV again..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivered fast and kept me notified

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Respectful of property, kept us notified.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and awesome experience………………………….:……..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROFESSIONAL WORKMANSHIP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men that came to my home were knowledgeable, professional and efficient. I much appreciated their work

    I would recommend this to a friend