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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1515 Showing 30,281-30,300 of 38,693 reviews
  • Rated 5 out of 5 stars

    Eperienced technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were well experienced, they quickly assembled and mounted the tv. Good manner also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer was excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was on time, cleaned up behind himself, and thoroughly explained everything related to the new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were so personal and friendly. I would recommend the geek squad to anyone needing there assistant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD IS EXCELLENT with setting up TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the top and better than expected service. HIGHLY RECOMMENDED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were clean, professional. Maintained safe distance and did their work well and timely

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HORRIBLE CUSTOMER SERVICE - DO NOT USE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy delivery and Geek/UP CHARGE Squad is horrible. Took the day off and at 4pm before it should have been delivered it was delayed a week. They did not give me money back to ease the delay. Then I told them to schedule a specific time since I burned a day off and they did not adhere. Again nothing to ease the relationship. I had to pay MORE for them to hang it and they could not hide wires in the wall like store clerk said they could. HORRIBLE service. Nice people but WAY OVER PRICED. Get the TV- GREAT DEAL. DO NOT USE GEEK SQUAD and expect the delivery date to change last minute with no regard to the consumer. Go somewhere else and have them match offer. Best Buy does not care about customer just $$$$

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a treat job of mounting the TV and then showing us how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior service from the Technician. Was on time and knew what he was doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents Antonio Barroqueiro and an assistant installed our new LG 55" OLED 4K tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent took his time to make sure everything was perfectly aligned and securely put in place. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Support Geek Squad Installed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price and the and me not dealing with the self installation Geek Squad Service doesn't it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with my television installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were timely, friendly, extremely neat and careful. They exceeded every expectation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were neat and efficient. Very happy with the outcome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact it only took eight minutes to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very professional

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek Squad was very professional. The installed our 75" TV quickly and left no mess to clean. Great team work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very active finding he correct placemen for best s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went above the call of duty. He was great. Very happy with commitment to doing a job well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iob by geek squad installing my new oled. Very friendly and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an excellent job. On time and very courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the TV mounted on the wall - picture quality is great and it saves so much space!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Challenging removal and install, but terrific job and excellent team

    I would recommend this to a friend