Customer Ratings & Reviews

Always a pleasure to deal with Geek Squad. Installers did a great job, Friendly knowledgeable and very helpful!

The team that installed my TV were punctual, knowledgeable, efficient, and friendly.

Total tech is the best. The staff is always so pleasant to interact with. Very professional and always on time. Thank you!

The contractor that installed my flat screen was very nice and professional. I had a question after installation and he quickly got back to me. Maybe it’s me but I always prefer dealing with an actual Geek squad member. The contractor was very nice however. So it’s difficult for me to rate the Geek squad when I had zero interaction.

Bought the wall mount for the Samsung TV. This is great addition to our kids bedroom. It was perfectly wall mounted by geek squad and easy to grasp.

Gene and Tammy were awesome... super professional and friendly. Really good at the job.. will recommend them for wall mounting your TV. You don't want to take a chance DIY. Much more peace of mind for the small extra price

We’ve replaced 3 old tv’s in the past couple years with Best Buy and the Geek Squad. All have gone smoothly and flawlessly. This last time we only had one “Geek” come, usually with the big screen tv’s they’ve sent 2. We can’t help much due to back/shoulder issues, but this guy was great. Did the whole thing (removing old mount, replacing it with new mount, and getting the 65 in. TV up there with no problems.

We go the installing and un-installing service and we are very satisfied with the professionalism of the techs. They were polite , knowledgeable and performed the job with efficiency.

The agents were able to use an existing mount i had at the house. They installed the Tzv over my fireplace with such professionalism i was delighted.

Tremendous job by these professionals. Very helpful and professional when they mounted our new 77in TV perfectly. The were knowledgeable with other tech areas I had questions about, and had great suggestions on how to optimize all our families media needs. I wouldn't hesitate to have them out again for any other tech services needed. Thank you, Iverson and your team!

The Geek Squad are good they arrived with my 65 inch tv mounted and connected everything showed me how to operate it cleaned up and left and they were fast and they also mounted a 50 inch tv

Our Geek guy was awesome! He brought in our TV and went right to work. He was very friendly and very efficient. Setting the TV up to all the outlets and recepticals was easily completed and he knew exactly how to hook up the modem and Xfinity box. It would have taken us a week to do all that he did in minutes. Our new Smart TV exceeds any previous TV’s we have had. The price was perfect, the picture is amazing, everything works perfectly. The price to install our new TV was a little steep (it was half the cost of the TV itself), but we could not have done it ourselves. This was a most pleasant experience for us. Thanks so much for giving us such a great experience.

Scheduling was a major problem and the original team arrived more than an hour before the start of their scheduled arrival time and we were not home. That created major consternation since we were not able to reach BestBuy by phone for more than an hour. We then traveled to the local Best Buy where the manager, Xavier, interceded and made accommodations to re-book us for the following week. Kudos to Xavier! Then the team that actually did the install, led by Aaron, was patient, knowledgeable, and efficient. They did a great job!

Geek Squad did a great job installing my new Samsung TV. They were able to use the existing mounting bracket so I was able to return the new bracket that I purchased with the TV. They were experienced with the TV and stepped me through the TV setup. And they took away the old TV (service I paid for) and all of the packaging for the new TV.

Geek squad contacted me prior to their arrival and were ptompt on the arrival time. Techs did a quick site survey. Prepared the wall mount. Mounted the TV and connected it to my cable system. Ensured all was operational prior to departure. Great job and service provided!

I ordered a tv for Father’s Day and the installation was above expectations. Naht only did they install the tv adding a new wall mount they put up my moms tv as well for no added fees! Thanks, Best Buy!

Ivy installed my new tv. He was awesome! Very professional, pleasant, patient with all my questions. He was respectful of the room. Clean up was like he was never there. It was a great service experience.

The agent mounted my 5 TVs on the walls. installed my equipment. And program it. Then explain everything to us. The agent is very respectful, knowledgeable super nice. The whole experience was excellent I recommend it 100 %

Installer put the Sanus Elite tv stand together and mounted TV. Arrived 10 minutes after calling. Setup was easy after that. He cleaned up what little mess there was. Total time here was just over 60 minutes mostly putting stand together and mounting TV.

The agents mounted this TV and showed me cool features to make the picture look perfect. They were also very punctual, flexible, and professional.