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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1520 Showing 30,381-30,400 of 38,693 reviews
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Install crew is always great. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad wall mounted tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician was awesome and did the job well and quickly. Would purchase this service again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent synced my remotes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent synced all my remotes, Blu-ray, cable box, fire stick so I can work all from original tv remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was like a swat team! Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time. Courteous Polite Direct to the job Fast & efficient. Made sure expectations were mt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our new tv! Thanks geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed our tv perfectly. Best tv we’ve ever had!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed 2 TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John was awesome and curtious and so professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and install went smoothly cleaned up afterward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and very professional. Made sure everything was right before they left.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Adequate is review I would give

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who installed the tv were wonderful. They were efficient. It took a long time to get the tv delivered and have the installation coordinated through Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were both excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job of mounting our Samsung TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ken was so nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great agent, Ken. Helped me pick the perfect height

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I can view on any direction. Loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Won’t go anywhere else

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy agents are always the best and we only use them for mounting our TVs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! The crew showed up right on time and got the job done quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They can in and mounted my tv in a very timely manmer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a fantastic job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did an excellent job on installing the wall mount. I am very satisfied.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    they installed the tv's well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My rating is low because the tech wanted to charge me 50.00 additional when I had paid to have two tv's installed. I had one that I already owned that was to be installed in another room and one of the new tv's to be installed as well. He wanted to charge me 50.00 to take a tv out of a box and put it on top of a tv stand and plug it in. I had to have him call his supervisor because I told him if that was the case, take EVERYTHING back and cancel the order.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. We are really happy with the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed it effortlessly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed the TV in no time and was able to answer whatever question asked with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The service was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent, theY were protecting themselves and us, very knowledgeable and efficient.

    I would recommend this to a friend