Customer Ratings & Reviews

Our designated time was between 11 and 3. 3:00 came and went with no updates. I called and got transferred several times, had to refund my info several times and spent at least an hour and a half on hold off and on.... Was told they got held up at the previous job. 5:00, still nothing..... Called again... After much of the same thing as the first call I was told they had no way to get in touch with anyone to find out what was going on...... 7:00, save thing.... Around 8:30 I was still on the phone door the 7:00 call.... The truck and can drove up.... The driver of the truck got our and was immediately defensive and extremely rude!!!!!! When the driver of the truck started getting rude, the driver of the van just turned around and got back in the van, as of to say here we go again... We told him it was too late to do install so he just brought the TV in and left it. Rescheduled for the following week.....On one of the calls, I was told to reach out by email to the person the next day and he's see what he could do about some reimbursement of the ridiculous amount best buy charges for delivery and installation. I emailed with all of this info only to get nothing for all inconvenience and disrespect. Save your money and fund sometime else to install your items. EXTREMELY DISAPPOINTED!!!!!!! We do love out tv once it was finally installed......

Great tv Great workmanship and installation and instruction

Installer showed up on time and finished within an hour.

The agents mounted my tv then connected all devices and internet

The agents were very helpful and recommended good ideas.

the agents came in were very nice & did a stellar job not only do I have the best tv but the sound is unreal

The geek squad pros who have come to my house multiple times have done an outstanding job installing my equipment!

Nathaniel and Mike arrived and were efficient and very helpful. They were thoughtful and thorough.

The agents mounted my tv on the waii& audio system. They showed me how to use everything. Good job guys!

Im the kind of person that likes to do things myself to save money, but it really is work it to have someone come and do it. 2 guys with experience working hard is worth the money

Good quality! Worked great. Installed with good care.

The geek squad is so professional and helpful. I love the service and the quality work provided.

Geek Squad was great but didn’t want to hook up the surround sound system they disconnected

Ive used Geek squad numerous occasions and they have always done a great job

Very knowledgeable and great suggestions for placing the tv wall mount.

The agents mounted quite well and aligned the product to suit the needs

The geek squad was excellent. They were through and friendly.

The mount is a perfect fit. It makes the tv look great.

Beautiful man up and down side to side swivel. He does it all great view from any angle.

they arrive on time completed job in a timely manner very professional and friendly