Customer Ratings & Reviews

Very pleased with the service I received.Would deal with them again.

In store experience great.Delivery and mount great svc

Have not used it yet but seems like a quality service.

The agent was good fast and friendly. I would recommend geek squad

Professional and efficient mounting of 85" TV. Flawless service!

On-time, fast and courteous service. Installation was performed with quality and care!

Awesome gentleman that came and installed my mounts in my home

They provided excellent service. They where very professional and communicated very well about the service they provided.

The Geek Squad was great. They are very helpful. They answered all my questions.

Love the purchase for our new TV it's amazing. The installation was so fast!

The agent did a great job mounting our TV and connecting it to our devices

I paid and scheduled my Geek Squad service to mount my TV a week in advance. They called me the day before they were suppose to install and cancelled service stating that one of their installers called in sick. I called in their service center to reschedule and set up another appointment for the following week. Once again they called a day before the scheduled service date and cancelled once again and said I needed to set up another appointment. I called a local installer and they came out two days later and did a wonderful job on the installation for less money than Best Buys Geek Squad charged me. Now to try and get a refund for paid for service not rendered. By the way I purchased another TV from Best Buy and scheduled service and the same thing happened about a month prior. The day they were suppose to arrive for installation they said they could not make it due to weather. I rescheduled for the following week and they did arrive that time to install. I'm so disappointed in their customer service that I don't think I will purchase anymore products from Bestbuy.

The agents set up my TV and then went over everything with us

Very Professionally done. Extraordinarily happy. Will use again.

Excellent service and a job well done. TV looks great in my guest room.

The agents arrived on time. They were very courteous and professional.

If I did this big holes in the wall TV smashed up....Be smart use the Geeks.....if it breaks you get a new TV....

The tech came in and did a wonderful job. I intend to ask for their service in the future

The agents were great and very helpful. A great experience and will recommend.

The two gentlemen that came to my home to set up my tv(s) were polite, knowledgeable,and very helpful. Would highly recommend