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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1536 Showing 30,701-30,720 of 38,693 reviews
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes the veiw so much better I couldn’t live without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and the oven. All was great and they showed me how to use both items. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good & Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a few issues the first time out due to inventory and availability. However was taken care of second time out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad from best buy came to Install a TV mount for me. They were very nice and helpful. Did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation by third party!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The third party installers were extremely professional and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was a quick and clean set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was very respectful and friendly, they removed every trash and left their work area cleaned up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they mounted our 85" TV and did everything perfectly and without an issue....very happy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was good. We purchase a 75" Sony TV. The Geek Squad rep did not want to use any of our wires, TV cable organizer or TV mount that were purchased separately and were a perfect match for our TV. He insisted that we buy everything from him, so clearly the guy we had only knew how to install with the equipment that he is used to working with and of course once they are at your home you don't really have a choice. The installation did end up costing much more then initially expected. That is why I gave it only 3 stars.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installing tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and acknowledgeable. Cleaned up after they were done.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Talk to geek squad directly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Discussed needs on phone but they dispatched wrong person. He was able to get the TV mount up with the help of an additional squad member so he handled that dropped ball well. Installation of the digital antenna did not happen and the promised call to set it up or refund the cost did not come as promised. five days and still waiting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad reinstalled our TV after remodel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were quick and professional in reinstalling our T V after we had new cabinets built.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a awesome job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job Asked all the appropriate questions and made sure I was satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did an amazing job and work was perfect looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was on time and did a good job. We are happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, friendly, great work. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great technicians.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung 82" 4k tv was so large GEEK SQUAD sent two men out. They were very professional and offered some good ideas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad set-up our whole house. Excellent, professional careful, installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good thank you very good thank very very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad wall installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owen and crew were great! Excellent job, very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid mounts for large TVs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy mounts for my large 70” Samsung television. Very easy to install.

    I would recommend this to a friend