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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 38,688 reviews
  • Rated 5 out of 5 stars

    Geek Squad for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always great, but this was above and beyond. We had our Frame tv mounted into our tile fireplace and GS even had a vacuum to make sure they didn't leave any dust from drilling into the tile. Setup was easy and would do it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the efficiency, and accuracy of the installation. They arrived within the allotted time, calling 15-20 minutes before to say they were on the way. They were calm, polite and obviously had worked together for a while, with each one doing their set task. TV was mounted exacted where and how I wanted, with very little fuss or movement of furniture. I have a very small apt which they adapted to easily. VERY PLEASED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and kind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man who installed my mount was awesome, great mount as well. It was an overall 10/10 experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    God job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV mount is perfect for my outdoor patio. The technician did a great job; on time, efficient and done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job of installing my TV and giving me a little training on operation of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation service for my tv was worth it. The people who came were very professional. They had to put a hole in my wall to run a cable through and did a very professional job in a short period of time. They answered all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs that delivered and installed my new Samsung tv were great. They were super professionals who explained to me everything that they were doing during the installation process. Efficient is the word that comes to mind to best describe them. They did a fantastic job of explaining the new tv and the controls for it. Additionally, they took the time to program my Amazon cube to control the tv and sound bar also. When they were done with the installation, it appeared as if the tv had always been in that spot! No wires were showing or anything. I would recommend the two of them to all of my friends and relatives!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Review I recently visited Best Buy to upgrade my home entertainment system, and I was thoroughly impressed by the experience. The store was well-organized, making it easy to find what I needed. The staff was knowledgeable and eager to help, providing great recommendations based on my budget and preferences. I ended up purchasing a 4K smart TV and a soundbar. The selection was vast, with options for every price range. The employees were able to demonstrate the products and answer all my questions, which made the decision process much easier. Recommendation I highly recommend Best Buy for anyone looking to purchase electronics. Their wide selection, competitive prices, and excellent customer service create a seamless shopping experience. Whether you’re upgrading your home theater or just browsing for gadgets, Best Buy is a great choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for the win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Three guys showed up, each worked independently to prep the wall mount, unpacking the tv and prepped the surround bar and system for install. Hung the tv, set up the surround system and gave a run down of operation. Very smooth, efficient and thorough process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bravo!!! To a job well done!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad done a great job.they were efficient and knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a must on large TV’s!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that installed our 98” Samsung did an excellent job. The TV is a monster and weighs over 150 pounds requiring a heavy duty wall mount bolted securely and squarely into the 2x6 wall studs Using an electronic wall scanner. No fuss no muss in and out in an hour Interfacing the TV with the other electronics and going over the TV settings was a snap. Very professional and polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars TV installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed how professional my TV installation was. It was mounted perfectly and with care. They also gave me a quick demo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were efficient, professional, and service oriented. A pleasure to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    leek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that set up my TV were very helpful in explaining how it works and how to sign into the different apps. We are beyond the age of knowing about computers and logging in and they explained to us perfectly. Love the geek squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They guys were amazing! They installed my TV and wireless system with no problems, They were very knowledgeable and friendly. If I need anything else done I hope that team is the one I get!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hook me up!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best service I have experienced so far. I was skeptic about it at 1st but the Geek Squad was amazing so clean,professional & Informative on site. Will Def call them again for install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent installion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installers were fast and professional. Everthing looked great when they left and there was no mess!! Very happy customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install and delivery.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up our TV and were very patient in orienting us on all the features. They were knowledgeable and we were very pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was on time and professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men mounted and power sourced an 85” tv, mounted the sound bar and power sourced the tv’s in 2 additional bedrooms. Their professionalism and service was outstanding. I recommend them highly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Leave it to the Pros!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an awesome job. The mounting bracket is sturdy and functional-perfect for the new Toshiba tv we purchased for Mom for Christmas! She is 85 years young and having a larger screened TV on a mount on the wall is so much more enjoyable for her to see. We recommend. Oh and join Total tech if you have not already-it is totally worth it. Geek Squad is AMAZiNG! Leave it to the pros! They were wonderful in every way, as they have been for all of our recent purchases and installations!

    I would recommend this to a friend