Customer Ratings & Reviews

TV mount was perfect for TV. Easy to install. And easy to use to take TV off

Geek squad came put everything together, mounted the TV. Very efficient and friendly.

Great job by Geek Squad rep. Knowledge efficient offered good suggestions and very nice person.

The Geek Squad was wonderful. They mounted two TV’s and hooked up all the devices as requested. They made sure we knew how to work everything and even left us their card and told us we could call or text anytime. We were very pleased!

They were AWESOME. Ask me all the important questions to make sure my TV was mounted to my liking. Reviewed everything with me after the mounting was completed. I would like for them to come back out for any of my future purchases.

Agents mounted and connected my New TV!! They were courteous and very helpful. We got excellent service and are extremely pleased with our agents.

So happy that I allowed the Geek Squad install my new TV. There was a problem with where the studs were located and they figured out the best way to mount at the proper height. Courteous and professional they cleaned up any debris and answered any questions. They also made sure that the set was working and gave mini lesson of use. The installation fee was worth it.

Very professional, super tidy, perfect installation

The installation was fine! They initially loaded the wrong TV at the store but caught the error immediately. Installers arrived on time, put up the wall mount and mounted the TV without issue. Only 2 stars because the installer "misinformed" me (hopefully he didn't lie!) when he upsold me on a My Best Buy Plus membership during the installation. I asked if that would extend the return window to 60 days, he said yes. He also volunteered that it would qualify me for a partial refund if Best Buy dropped the price of the TV within 60 days. He specifically mentioned July sales. The price of the set dropped $400 this week (July 15th). I contacted Best Buy. They claimed that the return window expired after 15 days (3 days ago, naturally) and that the price match wouldn't apply retroactively, anyway. You can trust Geek Squad's TV mounting know-how! But be careful with anything they say.

Works great! Holds my TV which is at the top of the square inch range. Love it! The Geek Squad put everything up where I wanted it and they did it very professionally!

The rep From the geek squad was excellent. The mounting done of the 65 inch TV was done perfectly. The rep was patient and knowledgeable and we would highly recommend this service.

Nathan and his co- worker we’re VERY professional and knowledgeable. They were speedy & efficient. We were very pleased.

We had a 65-inch Samsung Neo QLED 4K Smart TV installed by the Geek Squad and they did an outstanding job. Dustin & Kaden were the techs and they know what they are doing, it did not take them very long to mount and install the TV. They answered every question we had and even told us things we should do so we could enjoy TV viewing even more. If I could request what techs to come in my home and install various items it would be Dustin & Kaden. The are total professionals at what they do and they know what they are doing.

TV mount was a success. Not only did Isaac mount fast, he also helped connect the TV to the network and assisted with my WiFi/router.

Techs were professional, quick to install and helped explain all the features.

Was going to mount my new Samsung QLED 75” myself but after several friends warned me there is a high risk of damage for large screens and I should just pay somebody & then talking to the Best Buy in-store Samsung Rep, decided it would be best to pay Geek Squad to mount it. Really, really glad I chose Geek Squad!!! The techs stayed in touch with me by phone, showed up at the exact time they promised, were done in less than an hour, and even set up the tv to work with Xfinity for me, and then walked me through the main features of the tv & remote. Cannot save enough good things about the service I received from Geek Squad and highly recommend their TV Wall Mount Installation for anyone not comfortable installing themselves.

I can't say enough good about the servicemen who came to install my televisions. One went above and beyond the call of duty and pointed out that if I took the doors off my TV cabinet (which was built for the old boxy tvs), I would be able to upgrade to a 42 in screen. He also told me that there is no charge to uninstall a too-small TV and install the larger TV if I made up my mind within 3 weeks. I went back to Best Buy, picked out a larger TV, and the technician was right. I am much happier with the larger screen and so grateful that he happened to think of taking the doors off! Besides all that, they were professional, polite, and very helpful and friendly. This alone would make me a huge Best Buy fan and I will check there first for my future purchases.

Hiram was extremely kind, helpful & patient. He came back to finish the job when Spectrum had not done something properly. Hiram came back as promised and made things work even though it disrupted his schedule. We cannot thank him enough. It would have been easy to just blame the problem on Spectrum and not finish the job (since he couldn't without cable working), which would have required us to call Best Buy again & start the whole process over. Hiram is a valuable asset to the company.

The Qeek Squad mounted my Full Motion Wall Mount, 65” TV, Sound Bar, and DVD player in about an hour and a half. Excellent job!

The agents were professional, courteous and got the job done in no time. They used the mount I provided to them and carefully mounted the TV and the wall mount, and even used zip-ties to make the cables look less intimidating. They do offer a separate cable concealment service which I plan to use at a later time. Overall a very satisfied customer :)