Customer Ratings & Reviews

The team did a great job, arrived on time and installed the mount easily. Weren't able to move the outlet due to where we had the tv mounted, but they explained why and helped us return the outlet kits that we had purchased

The team that delivered , mounted, and setup my new TV was absolutely great. Can't say enough praise. Due to them everything went smooth, no stone unturned. They even cleaned up surrounding installation area, as well as hauled all packaging away with them. Now that's class.

I've been a Geek Squad client for years. We are moving and had a crew at our house today to take down two large-screen TVs from their mounts. The team arrived on time and were done in less than an hour, so we are all set for our move. The team provided excellent service, as usual. Geek Squad is like having our own personal tech department on call. We can't live without them.

I was given a time of between 8:30-11:30. I did not hear from anyone until 12:45 when the contractor contacted me to say he'd be there between 2:00 and 3:00. Needless to say I was not a happy person because I missed two work meetings while waiting on Best Buy who did not have the courtesy to call me prior to 11:00 to tell me they were running behind. The contractor however, did a very good job and I was pleased with the outcome.

Excellent service when the Geek Squad arrived. Set up was fast and no mess. All boxes, etc taken out. Explanation of how to use and other settings to get familiar with was excellent.

Geek squad came put everything together, mounted the TV. Very efficient and friendly.

Technicians Nam Le and Matt were so professional and knowledable. Job was done quickly and they answered all my questions too. Terrific technicians!

The Geek Squad installed our TV & checked to be sure they hooked up every device we had b4 & showed us how to use everything. They were knowledgeable, respectful & insalled everything in a timely manner.

This is my 4th time using Best Buy to mount Tvs, and as usual, the Geek Squad teams were great. The team was courteous, answered any questions, and took care of the little details my OCD would be going crazy over: no exposed wires, tv centered vertically and horizontally, etc. Overall, consistently a great experience.

The Geek Squad installed my new Sanus wall mount on my Samsung 65” tv and set up my Rockfish wireless transmitter and receiver on my Yamaha Receiver. They were efficient and professional and provided good advise!

Ben and the team went above and beyond to help modify and upgrade my living room audio and video system. With a new tv and receiver/amp, I have excellent quality tv/audio and Ben helped ensure the equipment fit perfectly into my living room. I would highly recommend Ben and his team.

agents arrived as scheduled and proceeded with installation of TV via wall mount. Very efficient and proceeded to walk through functions and operation

Hiram was extremely kind, helpful & patient. He came back to finish the job when Spectrum had not done something properly. Hiram came back as promised and made things work even though it disrupted his schedule. We cannot thank him enough. It would have been easy to just blame the problem on Spectrum and not finish the job (since he couldn't without cable working), which would have required us to call Best Buy again & start the whole process over. Hiram is a valuable asset to the company.

The agents who came installed my new 65 in TV with the sound bar hanger very quickly and efficiently. Thay set them up and showed us how to use them. Great service.

They arrived ahead of schedule mounted the TV bracket and TV, hooked up all my peripheral equipment, tested everything to make sure it worked. They spent about 20 minutes showing us all the basic operations. I’m an electrical engineer, but I was please and very impressed with the service and kindness of the technicians not to mention product knowledge

Techs were professional, quick to install and helped explain all the features.

The agents did an excellent job on mounting my TV & gave me instruction on operating the new remote control.

Geek squad members did an amazing job with TV mount and installation. They took care of lingering wires as well and helped to keep installation clean and neat.

These guys were great. Very friendly and knowledgeable. Eager to help and answer questions during setup. Will recommend to everyone I know. Couldn’t be more happier with the results.

Beautiful quality TV easy instructions on working remotes and products the installation was unbelievable leave I haven't known about the service before