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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1560 Showing 31,181-31,200 of 38,693 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent consultation during mounting? Friendly and on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using Geek squad and was very pleased with the service. Very efficient, knowledgeable and clean surface..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Revies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation neatly done clean up and wires nicely done. Loved it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased LG OLED TV the connection so far is good and am enjoying every bit of it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average install, could have been better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and soundbar. We paid more than 400$ to get the TV and soundbar installed with the in-wall kit. Not a great install I can still see wires everywhere, will request not to use this specific installation company the next time I need an install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again, easy to use and easy to install. We love the total system in our home, everything is just as we hoped and expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service for the price will tell my family…..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our TV!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was perfect!! The technician did a amazing job!! Very professional!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad connected my TV quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad mounted and connected my TV They were very professional and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and professional job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They know what they are doing. Efficient and professional job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was quick and professional

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working with the geek Squad was a very pleasurable e peri eve. We will use them again in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Geek Rep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very knowledgeable and helpful. Got our new TV UP and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy who hung and connected my TV was fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Best Buy set up and mount the TV on my wall. Great experience. The guys were fast and accurate. No issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Things worked out well they are very good at what they do and very professional

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They pretty much always do a good job. Have used this service several times and have never really been disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was punctual. He is always able to answer all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No mounting was required. Only removal wires.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was connected to all my devices like I requested, great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional answered my questions and provided outstanding service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is for real.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered, mounted, set up and cleaned up. Nothing more needed.

    I would recommend this to a friend