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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1571 Showing 31,401-31,420 of 38,693 reviews
  • Rated 3 out of 5 stars

    Got the job done

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have elite coverage so I went ahead and had geek squad mount my TV in the new house. Installer was beyond rude and just carried an overwhelming feeling of not wanting to do the job and if he did he wasn't trying to make sure he did it right. Ended up using them again for a different product with a completely different result. Was friendly throughout and helpful which sort of made up for the last guy but apparently the complaint isn't abnormal from what I was told so...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick and did the install but the training on how to use functions was lacking

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tech failed to install ALL items & equipment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered a REDO; Tech failed the following; 1.) Installed Samsung TV box on top of Surround Sound Receiver in TV console cabinet (over-heating problems); 2.) Unable to install video laser disk player; 3.) reconnected existing rear speakers do NOT work; 4.) paid for front ceiling speaker mounts that were never installed; 5.) workmanship AVERAGE; and 6.) Tech friendly, pre-occupied & did NOT have the technical skill sets to reinstall older Surround Sound Equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were on time and professional! Installed quickly and cleaned up after themselves!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reset tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but the volume is different on all channels . can't regulate.to loude

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and was very professional and capable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great job professional awesome No need to call anyone else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employees were well trained in there job. Very kind and personable men.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew installed my 65" tv in no time flat. Even had a damaged tv that they replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my TV in brick fireplace. Very clean. Very respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did great with my in wall wiring job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen installed my wiring and then remounted my TV so everything went well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is the BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came out and installed my TV in no time. I'll use them for everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My local geek squad agents are great and so expect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very efficient and connected all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great team ...Showed us how to use everything Great guys..Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wish they are was this good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two employees that came out did a great job was the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Mike and Danny ( ? ) were great ; as usual !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dismount, remount & mount... not one problem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, Timely and professional service by Matt & Quincy. Much appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected the parts in a timely and efficiently manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who mounted our tv was very nice and quick

    I would recommend this to a friend