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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 38,694 reviews
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Geek Squad hand 3 55” TVs. They were efficient and asked all the right questions to deliver exactly what I need. The TVs look great and the wall mounts function just the way I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad really delivered!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service tech was very professional, helpful and extremely knowledgeable. He arrived promptly and delivered superior installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from the guys who came out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from the guys who came out I would recommend this service to all Who have any back problems these guys hosted the TV up on the wall with no problem it's a little pricey but if you can afford it well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, professional and user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy ordering. Geek squad came on time. Very professional and knowledgeable- they were patient snd very user friendly. I’m vey OCD and they centered the set perfectly and it’s at the perfect viewing height. They tested everything to make sure the set up was done right. No more unsightly wires - everything tucked away and barely noticeable. Competitive pricing. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    leek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that set up my TV were very helpful in explaining how it works and how to sign into the different apps. We are beyond the age of knowing about computers and logging in and they explained to us perfectly. Love the geek squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team installing my TV. Very professional and knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installer and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast efficient service. Friendly installer that was knowledgable and prepared for issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was delivered and installed right after the superbowl and i absolutly love it! The install team wall mounted and hid my cords in the wall. They did an amazing job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called with updates on arrival. Easy, quick professional install. Knowledgeable, helpful with information on the TV, how to setup everything, couldn't have been any better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad set up tabletop TV stand.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They assembled a tabletop TV sand and attached it to the TV. Their work was fine but quite expensive, $249.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Staff was knowledgeable and carful with items.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was glad I opted to pay for mounting vs doing myself -they were very careful with tv and my wall -pointing out tips and recommendations was an added bonus- so much better than ordering off of Amazon or online retailer -worth having the expertise. Also worth mentioning it was performed faster I could have done it myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great. Very friendly and very professional. They encountered a few problems which they were able to quickly solve. So often this is not the case, so I really appreciated it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65" tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer came in and hung both TV's perfectly. Was helpful and knowledgeable. Hooked up both TV's and made sure they accessed routers and internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great. They were very professional. Showed up on time, actually a little earlier which worked better. They were quick and it went smooth, no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real Pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and helpful. Installed my frame TV perfectly and gave me tips for how to use it right awa and disguise cord. A+.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ivy installed my new tv. He was awesome! Very professional, pleasant, patient with all my questions. He was respectful of the room. Clean up was like he was never there. It was a great service experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install. Very polite professional and courteous. Just where I wanted it. Knew all the features of my mount as well. Thank you Jackson!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Multiple tv installs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a Total Tech customer used to bring great value. While I truly needed assistance to install my tv mounts & tv's I could barely contain myself at the cost to perform the service for each installation on top of my annual membership of which I do not use the services of their techs-perts every year. The installations were completed and I am satisfied it was done I am still absorbing the total cost in all matters of deep breaths.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came to my house knew exactly what they were doing. TV placement required a new mount, which fortunately, they had on the truck. They mounted the new mechanism after measuring and adjusting carefully so the placement was just right. They vacuumed up the mess from drilling, took away the massive box and mountain of packing material, and left everything working properly. The walked me through the new controls so I was able to enjoy my new TV right away. I'm a happy customer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did great job installing my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were very professional, on time and did a great job installing with no damage to walls

    I would recommend this to a friend