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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad ROCKS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup personnel were professional and very informative! It was a pleasure to have them install my equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly and efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who mounted my tv were awesome. It took them no time to install. They were very polite, respectful, and efficient! I definitely recommend them and their services! I will be calling them again for all my future installations. Thanks again, guys!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installers are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and install persons, especially Brandon, are super professional and install both TV and sound bar perfectly. They helped with setting up and go over all the features of the Smart Google TV XR75X95J TV as well as the Sony HT7000 sound bar with me. Both Geek Squad installers are very nice and did all clean up. I highly recommend Best Buy TotalTech support and installation with wall mount from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv and sound bar mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Jesus and his assistant were awesome and patient at mounting my new LG Oled Tv and LG surround bar. Did everything perfectly and answered a couple questions we had. I would recommend them to install your new tech they have such a fun personality. Well done guys I would like to have them again on my next tech install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I highly recommend geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Angel and his companion were very good at mounting the TV. They took time to set everything up and helped us understand the working. I highly recommend them as they were very competent and did provide us with recommendations for future expansion of the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely greatful - Home Theater Install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad technicians who came out and did the installation were very friendly and helpful. They answered each of my questions and even when as far as explaining what they were doing as they prepared and installed the different parts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV & Sound Bar Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very personable, knowledgeable, and efficient. They did an excellent job installing/mounting our TV and sound bar. They set the TV, sound bar, cable box, remotes, and streaming services. Answered all of my wife's and my questions. I would highly recommend the Geek Sqad for installations big and small, our two techs are a credit to your organization!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle, pro-install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is well worth the money if you are installing your TV on the wall. Scheduling was easy & reliable. They brought all the tools to properly mount the TV & removed all the boxes. What a breeze!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mount my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came out to mount my TV and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guest bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man was professional and knowledgeable in everything he said and done. Cleaned up from the box to the drilling for the mounting of the television. He also made sure the television was ready to view.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What an amazing experience!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to say how such an amazing JOB GEEK SQUAD installed 3 TV’s two neo Samsung neos and Samsung 85 with amazing service Well dressed well mannered absolutely amazing!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad made my Christmas!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents called to let me know they were on their way, the arrived on time, masked up for safety, they had great attitudes, very professional, patient with me as I am not tech savvy @ all, they were nice & I just truly enjoyed the experience 100! I would definitely purchase this service again & recommend it to all my friends b/c of my marvelous experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    77” TV hung in a wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sent a text message the day before with a time frame of 8:30-12:30 . They got here at 9:00am. Jason was one of the installers with another worker. They did great work hung the tv connected what needed to be connected and cleaned up any mess made which was minimal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best installation crew ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were so fantastic, they did exactly what I wanted and even came back and did it again when my Wife told me I was wrong, I do appreciate these guys alot for making my life better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by Geek Squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came to my house within the given timeframe and did a fantastic job, mounting my tv to the wall. They walked me through various reasons why they were doing things a certain way. In the end, my tv looks great where it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly and efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They agents were VERY knowledgeable and hooked up everything perfectly, and showed us everything on the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    clean proffesional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional install and clean work. holes were predrilled into studs. studs were marked and mount was leveled. Techs cleaned up area after install and unboxing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very impressed on how quickly Steve got my Tv mounted to the wall. He was very professional, on time and explained everything to me. I plan on using this service again and I hope Steve will be my technician.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Service-Above and Beyond!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were SO FAST and kept the area very clean. They were a little early, so I told them I hadn’t finished moving things from in front of the wall in question. They said “no worries, we’ll help!” When they saw the area, they said no need to move things, they could work around it! That was nice! Hardly anything to “put back.” And they worked so fast, still taking time to offer different placements. They also suggested a little higher on the wall, so it was more comfortable watching from bed. I hadn’t even thought of that, and boy, were they right!!! They set up my new TV (I am technologically disadvantaged-read “OLD”) and made sure I understood all of the features of the remote. I really needed that, as I am new here, and never had Roku. THAT was really helpful!! I paid for white glove delivery, and they even cleaned up, took the old tv and all the packing materials away. That was great, since I am in a wheelchair. I will definetly have any future TVs installed with this same service. They knew so many tricks of the trade that I Never would have THOUGHT of, even if I was young and able-bodied!! This has been a great experience, and they were so nice, and I have such a GREAT outcome. I am so happy with the results!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek guy was FANTASTIC.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent. My Geek guy was very, very professional, nice, friendly, and on the job. He handled EVERYTHING just right. The position of my television is right on time. I am not looking up at it like I used to do at my other resident. He gave great advice also as far as my Cable people. He's a keeper. Lol

    I would recommend this to a friend