Customer Ratings & Reviews

The Geek Squad technicians were very friendly and did an excellent job of installing and setting up our new television, stand, and sound bar. They explained the operation of the new equipment very well and answered our questions. Our only disappointment was we could not make a telephone contact with them afterwards about a question we had so we had to do so bu contacting the local Best Buy tech people.

quick and easy. They used the old mount (replacing a TV) and told me the external HD antenna we purchased would be ineffective at our range from the signal. Professional, knowledgeable, prompt, and efficient.

The Geek Squad came to deliver and install my 70" flat screen on a wall mount. The mount was already in my new apartment, but the first thing they noticed was it had not been mounted on the studs, so the quickly fixed that. They proceeded to work efficiently. My main point would be this. There are certain projects where you really can't afford to mess up. Where you really want to be sure you've done things right. For these, where applicable, I'd use the Geek Squad. It's pricy, but once again, there are certain projects where you really want to be sure you've done things right.

I ordered a TCL qm7 and they delivered a tclq7, I returned the q7 and had the right one delivered. The Geek squad took down the wrong Ione packaged it and installed the right one. Very professional all the way thanks

Mounted my 85” tv over my fireplace. Quick install and setup my devices afterward. Not done by geek squad. A third party.

Very courteous and Professional. Did a nice job in mounting the corner TV wall mount. He also secured my Apple TV box.

The techs were very professional, on time and did a great job installing with no damage to walls

Top Notch guys, Professionalism outstanding Friendly ask a question always answered. Very nice people No attitude. I have used them for many years with owning 3 homes. I think I said enough. Not one nightmare ever.

John was awesome! Super speedy and got it done in no time at all! Was even able to mount only having a plaster wall! They made it happen! Even set up the tv to my living room lighting conditions!

The installers were professional, courteous and fast. They asked the right questions and our installation was flawless. Great job and will recommend to everyone I know!

Great work, great team, great experience. I highly recommend Best Buy for tv installation. This is about the 8th time I have used Best Buy for home theater or plain tv hanging. They do a great job and stand behind their work!

They mounted all tvs properly. Very knowledgable and courteous

I gave four stars because I don't think the cost was a little high for the amount of work done. They did a good job of mounting the TV. One of the speakers is a little off on alignment but I think I can correct it. I think the cost should be $50 cheaper.

This is one of the two TVs that they mounted for me. They mounted both perfectly, they were also nice and knowledgeable about what they were doing. Overall, excellent service.

The guys did a great job installing and setting up my TV. They were very professional, polite and cautious. They were on time and cleaned up . I’m very happy I had them do the installation.

The installer mounted my tv quickly. He was very professional. Hauled away the old tv

Miguel was EVERYTHING I look for in setting up a tech product … he was on time, courteous, professional, and patient when asked questions. Knowing that other appointments existed, o never once felt rushed. Thank you.

The TV setup & mounting has been outstanding! The Geek Squad (Tyler Mullins in particular) and his teammates have done a super job mounting 2 large screen sets with the same mounting system.

I don't think there are 2 more respectful and nicer guys in town. They did an amazingly quick job and even dialed in my picture for me! I highly recommend using the terre haute BB store for all installs!

Service tech was very professional, helpful and extremely knowledgeable. He arrived promptly and delivered superior installation.