Customer Ratings & Reviews

Professional, knowledgeable, personable, & timely…

The agent had to wait for 3 hours for the delivery truck to bring the tv, of which he waited patiently for the truck. Once the tv did arrive he had to deal with it for another hour and half before we found out that at&t had disabled the cable box. Of which he skillfully connected it and was on his way. This young man is definitely an asset to your company.

Geek Squad was very professional and did an excellent job.

Jacob was outstanding. He arrived promptly on May 3rd and helped me tremendously with everything! He is extraordinarily knowledgeable, talented, expert, efficient, understanding and very clear in his ability to explain the complete set up. Jacob is an asset to Best Buy. Thank you very much!!!!

Great install. The team of 2 showed up on time and communicated ahead when they would be on-site. Flawless hanging and made sure we were satisfied.

Great job mounting the tv. Professional and clean. We are very pleased with the results. Thanks

The Rep that installed our tv on August 5, 2023 was great! He was very professional yet friendly! Was able to set everything up with ease! We were a little nervous because it wasn't a Geek Squad rep, but I would highly recommend him again to do an install! We wanted the tv installed sooner than the Geek Squad was available. I think his name was William. Thanks for a great job!!

The agents mounted the TV on the wall quickly and efficiently. They are professional and helpful.

The set up crew was great and work diligently. They were extremely polite and answered my few questions.

The two gentlemen that came and installed my TV mount were very professional and knowledgeable. They cleaned up after themselves and offered suggestions as well. Highly recommend this service!

Good service. They mounted my TV excellent wrk.disnt take long

The agents who installed the TV were amazing! Very professional, friendly, patient, and extremely knowledgeable on the job! We were very happy with their service!

Professional and helpful. Installed my frame TV perfectly and gave me tips for how to use it right awa and disguise cord. A+.

The installing crew did a fantastic job installing my mount and TV. They took the time to show me how everything works and any options for addons in the future.

Geek Squad installed a 75 inch Sony TV for me, over my fire place. As usual the did an excellent job putting up the TV.

The agents explained the best way to mount my tv and mounted it exactly how I wanted. They were very friendly, knowledgeable and professional.

I had BestBuy deliver and install my 85” QN90C Samsung television and couldn’t have been more happy with it. Arrived on time and very professional throughout. They even removed my old TV from the wall and disposed it and all of the packaging material and box.

Excellent set up. Went through all the necessary steps to know how to operate the TV. Very courteous gentleman did a great job highly recommend this service.

Roy that installed my new tv and wall mount was great! He even moved my old tv into another room and hooked it up. He also explained and showed me how to use the new tv. Fantastic customer service!

I'm so glad I ordered this particular installation service. They were prompt, super friendly and very quick. They asked where and how I wanted my television mounted and where my blue ray player was going as well. They installed everything and set everything up. They even made sure that I was familiar with my new tv and blue ray player, the remotes and how they worked, how to adjust settings, etc. They made sure that I knew what I was doing and answered all of my questions. I'm pretty savvy and catch on quick. This saved me precious time setting everything up and hooking up to the DVR and satellite and hooking into the Wi-Fi, plus I'm tiny and couldn't have installed it on the wall myself. (Way too big and heavy) This service is a godsend