Customer Ratings & Reviews

Geek squad (Jho & Louis) mounted my 65” tv & set everything up—tv, remote, etc. Then Jho took the time to sit with me & teach me how to use everything. They were the best!

Great service. Always willing to work with me until it’s what we want. Could have used a helper considering the size of the tv. I did have to help lift it.

The Geek Squad came in and quickly and efficiently installed my new TV. They (Samsun) made a recommendation to get the Geek Squad contract and encouraged me to go back and get a newer cable box. So glad I got that contract! I had to have them come back as I had problems after I installed the new box. Both visits from the Geek Squad were great! The guys are friendly, helpful, courteous and educated me on my purchase.

Install for great. They were a great team. Did not leave until all systems were working. How do I the boxes and packaging material. I would recommend using greek squad installers.

I am so happy with my new tv. The men who came to install it couldn't have been more helpful and preofessional. They went above and beyond to make everything clear. I very much appreciated it and it confirmed that being a Geek Squad loyal member is definitely worth it!

The installers were both personal and professional. They were also very knowledgeable in the products they were installing as well as devices I had mentioned connecting to the tv. 5 out of 5 install.

excellent service; very helpful, knowedgeable and pleasant.

Excellent service when the Geek Squad arrived. Set up was fast and no mess. All boxes, etc taken out. Explanation of how to use and other settings to get familiar with was excellent.

The Geek Squad team came out on time. They were very professional. They installed my Frame TV.

Very great company. Technicians were professional and knowledgeable. I asked about hiding wires to TV and they help get that squared away on the spot.

The Geek Squad did a professional and excellent job mounting my 70 inch tv. They were quick and even vacuumed after. Above and beyond.

I had an excellent experience getting my tv mounted by a geek squad team member. He was very professional, timely and even cleaned up after the install.

Excellent service. Courteous and professional. Geek Squad set up my tv without wires hanging everywhere and no damage to anything in the room.

Jacob was outstanding. He arrived promptly on May 3rd and helped me tremendously with everything! He is extraordinarily knowledgeable, talented, expert, efficient, understanding and very clear in his ability to explain the complete set up. Jacob is an asset to Best Buy. Thank you very much!!!!

The Geek Squad techs delivered the tv, completed the set-up within the existing system - including desired apps, synced up the remotes and patiently explained all the operational/navigational steps to my mother in-law - they were very courteous and efficient but not rushed. We were very pleased with the process and the two agents.

The two representatives from the Geek squad were super efficient, personable, and knowledgeable!! I would highly recommend!

The two Columbus based Best Buy Geek Squad technicians who came out to deliver and wall mount my new SONY 55" TV were great. They were very professional, knowledgeable and personable, and took all required covid-19 precautions while in my home. Their work was quick and the mounting looks great. It is very neat and the various cords are well organized and barely noticeable. I highly recommend these two guys. Any Best Buy customer in the Columbus area who is lucky enough to have these two guys tapped to deliver and install their new TV will be delighted with the service.

The Geek squad agents took all the necessary precautions. They were professional and very knowledgeable. I would highly recommend this service.

I bought two units of this service to mount the Sony X950H 65" (XBR65X950H) in the living room and the Sony X950 55" (XBR55X950H) in the master bedroom, both on the Sanus premium series swivel TV wall mount (BLF328-B1). The same technician completed the installation of both in less than 2.5 to 3 hours and was professional, friendly, and observing prescribed covid safety measures; the installation took place in early August 2020 in Anaheim, California. I am thinking about getting a third TV for the third floor and would consider using this premium TV mounting service again.

Every time I buy major appliances, I always go to Best Buy because of the installation, set up, and haul away service. I recently bought a 75in TV and installation was quick and the techs came on time.