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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1656 Showing 33,101-33,120 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Team !!! Very easy setting up service with Best Buy...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mounting job. Timely, efficient. Could viewing height.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad install went well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent took time and install went well. took great care in hiding all cables

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer was prompt and professional. I would use the Geek Squad services again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience once again. Thank you Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Field team kudos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    made it look easy. very informative. The field team was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a good job mounting my tv. They were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an amazing job both dissembling and re-installing my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are cool.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by the squad. Love the level of communication when setting up the appointment.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Late and unequipped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are two reasons for the low rating. First, the installation technician arrived significantly later than scheduled, There was no notification that the appointment was delayed, nor any sense of concern when I called to inquire/complain. The BestBuy representative seemed to think it completely appropriate for me to wait 8 hours past the 'scheduled' arrival time. Then, once the installation technician arrived, he did not have the required equipment to complete the installation I had ordered/paid for.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good but a bit pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did a good job finding studs and mounting appropriately. He ran into a small problem with a screw but adapted well to complete the job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    See above

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was satisfied with the promptness and efficiency by which they connected my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, fast, efficient, good job and will call again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sleek look this mount gives. Not bulky looking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Timely, professional, and efficient. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The techs were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs came in & hooked up everything & explained the features of the equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super friendly and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these guys were very super friendly, very detail oriented and fast. Outstanding service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the tv and connected it to all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad got everything set up to my satisfaction. Ryan and crew were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting on wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cristian Lopez was the best. I will use all the time.

    I would recommend this to a friend