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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 166 Showing 3,301-3,320 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job mounting my 75-in Sony TV weighing 95 lb onto the wall. The technicians were very thorough and ensured that everything was to my liking when they were mounting it. Once the TV was mounted, the technician went through the setup process with me and made sure I was comfortable using the TV before he left. Geek Squad did much better than I expected and I would definitely recommend them for TV installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 85” in home mounting and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had BestBuy deliver and install my 85” QN90C Samsung television and couldn’t have been more happy with it. Arrived on time and very professional throughout. They even removed my old TV from the wall and disposed it and all of the packaging material and box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the wait!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were great & personable connecting the tv and mounting it to the wall. They were quick & efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers were fabulous. They were on time, friendly, and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outdoor TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team did a great job with very heavy outdoor TV and outdoor wall paneling to navigate. Team of 3 came and did a great job. No mess left at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Knowledgability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad really knew how, when, and what to do when mounting and setting up my tv. They also programmed it and taught me how to use it with my Roku.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery and set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys arrived on time. They were very courteous and respectful. They set up my tv and connected it to our WiFi and even got our sound bar hooked up and working. (It wasn’t working on our previous tv). They made sure we knew how to operate our new tv. I’m very, very pleased with their service and would 100% use them again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to your folks to a job mostly well done. I am still awaiting delivery and installation of the remote control base station, but that they had nothing to do with that non-availability on a part that was ordered and paid for on October (two months and it still is not in). Could've used a bit more of a tutorial and how all of this works. I am not getting surround sound on some videos and audio, so might need further assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first we had wanted to use a totally flat wall mount. After a closer look at the packaging and speaking with the installers, we went with this particular mount. We have a 75 inch tv.....they are heavy and we didn't want something that wasn't rated for that size of tv. It does stick out from the wall a bit..,...but that has proved to be quite advantageous for us, as we can turn it a bit to see it better from the dining room, as well as tilt it forward if we are on the floor. It moves very easy and is not a big deal to have it protruding those few inches and for the comfort of knowing it is securely mounted.....well worth using this mount instead of the flat wall mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our TV and connected all our devices in just a few minutes. They knew exactly how and what to do . We appreciated them so much . They did not keave a mess either .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These folks are THE BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have seen a lot of Best Buy Geeks recently, (three wall mounted TV installs and removals). I recommend them unconditionally. Very courteous, helpful and skilled. They used a level to straighten the TVs. Tweaked the TV's centering over the sound bar obsessively, and fussed about all the details. Hooked everything up right the first time. Arrived on time, every time. Answered questions patiently. Booties on the feet. Trash disappeared magically. It is absolutely worth the small fee to get this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very knowledgeable on the set up and operation off the tv. Very clean and neat install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tv with beautiful picture and sound quality. The technicians did a very good job in mounting tv as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV and Wall Mount Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that came to my house were very professional and communicative in terms of the arrival and installation process. As they installed the TV, they communicated the placement and process of the installation. At the end, they walked me through how to use my new SMART TV. I was very pleased with the work and service they provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were in and out in no time and my TV looked great. They were very professional and courteous; would definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad changed my TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great service!! The Feek Squad Representative was efficient polite and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The GS was precise, skilled, efficient and clean.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 Geek Squad gentlemen performed installing and mounting the new TV's on the wall mounts with precision and professional skill. This was the same for the second unit upstairs as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was mounted and it all went smooth. The guys were very courteous and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted tv and connected to all devices. Took living room tv to bedroom and mounted to wall. Explained what to do and said if there were any problems call them. Have not had anything go wrong. Agents were very professional and courteous. Would recommend geek squad to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 75inch premium installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My two agents were awesome...I was running late and they patiently waited for me..then they did EVERYTHING! I was impressed with there knowledge

    I would recommend this to a friend