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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1665 Showing 33,281-33,300 of 38,693 reviews
  • Rated 5 out of 5 stars

    Looks good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that the TV is a little higher, a better viewing angle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service at home great customer service he did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stuff.......... would recommend...... pineapple doesnt belong on pizza

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, professional, quickly, love the quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only way to ho on a big screen tv. Only complaint is i paid for in wall wire runs and this appently didn.t include my secirity wire

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad guys were great! Would highly recommend them doing the install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very kind person and great service! Worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s Geek Squad Mounting experts were amazing!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job at setting up our TV. It is just difficult to get them on a timely basis!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great stand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv stand is light and easy to install has full motion on my 85 inch tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek sqad was the best .. will always go to best buy and queek sqad for my needs first .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellat service !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellat service !!! They id their job efficiently witth no problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installment was very pricy by geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the TVs, but said he was not instructed to connect any devices.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Paid to have my TV mounted. I Don’t have a mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the delivery and mounting of a new 65” Roku TV. The mounting seemed to go alright. However, the TV was flawed and had a problem with the main board. Roku tried help me over the phone. But, finally replaced the TV. The problem is that the guy who delivered the replacement said that he would mount the new TV. So now, I paid for a mounted TV, but I don’t have a mounted TV. I feel like I deserve a refund for the mounting that was originally done. The TV didn’t work.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    mr kenny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional and prompt,the team was very knowledgeable

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Subcontractors working for Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was initially mounted by one subcontractor working for the Geek Squad. A couple days later, I wanted my tv to be raised because it was too low. I called the Geek Squad and paid additional $49 to remount it. Kris and his coworker came out and when they removed the tv, they found only one bolt was into the wall stud. My $3600 tv before taxes was being held up by one bolt. When I heard that, I was very upset! Why, because Best Buy advertise having 2 people in handling a large screen TV but they sent one person to do the very thing, they said not to do. I will never have another subcontractor working for the Geek Squad to do any work in my home and I will inform my family and friends to know what I happen to me! The only people I would allow to service anything in my home will be Geek Squad personnel,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like and Pracella were amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both installers were amazing and didn a great job mounting my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed a 75" Sony TV on Saturday

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Very professional! Answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service as always

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad arrived right on time and finished quick with great workmanship

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed TV bracket and TV....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did excellent job connecting everything back as was.....

    I would recommend this to a friend