Customer Ratings & Reviews

I love the geek squad it’s worth every penny ! They are so professional and install is easy and they even take away the trash! They came the next day of Christmas !!!

Great work, great team, great experience. I highly recommend Best Buy for tv installation. This is about the 8th time I have used Best Buy for home theater or plain tv hanging. They do a great job and stand behind their work!

Your service technician did an excellent job. He was very professional and polite. He had his assistant or very helpful explain throughout the process and which they were doing, as well as giving me some pointers and passing on some knowledge for me to use once they left, it has been very useful and I am very appreciative of it.

We bought a 65” TV and had it delivered. We also had an old and extremely heavy 50” TV that had to be taken off of its mount so the 65” could be mounted. The 2 Geek Squad guys were great in completing all tasks. There were no complaints. They were also very thorough in showing us how to use our new TV. It was a pleasant and fairly quick experience. Geek Squad was magnificent.

The team members were very knowledgable and mounted my new Vizio P85QX-H1 TV on my older BDI Avion Noir 8937/Arena 9970 home theater cabinet/ flat screen TV mount, with precision and care. The whole process was very efficient and quickly completed. They also made sure that the TV was operating properly and completely connected to my ethernet, 4k Apple TV, and Yamaha RX- A880 receiver, and Cox DVR providing a full 4k Dolby Vision/ Dolby Atmos 3d surround sound 7.2- it all woks great and looks perfect in my living/entertainment room.

The 2 guys that installed my tv and surround sound went above and beyond. Brett and Phil were a little bananas but in a good way ha. Can’t recommend these two enough.

I so didn't want any visible wires when I am looking at my TV on the wall. Couldn't be happier with this installation. The guys were totally professional and did a great job.

Geek Squad were great. Very professional, quick, and efficient. Took the time to explain and show operation of everything.

Agents came in, mounted my TV and took away the older one. I was skeptical first about the service (I had never done it before), but after the service.. I was extremely satisfied! I definitely recommend it and the agents that came by to mount the tv were extremely kind.

Rashad and his associate mounted my tv and neatly organized the TV wiring behind the tv. They were able to set everything up in less than 45 mins. Would recommend their service.

quick and easy. They used the old mount (replacing a TV) and told me the external HD antenna we purchased would be ineffective at our range from the signal. Professional, knowledgeable, prompt, and efficient.

Miguel was EVERYTHING I look for in setting up a tech product … he was on time, courteous, professional, and patient when asked questions. Knowing that other appointments existed, o never once felt rushed. Thank you.

Geek Squad did an excellent job as I purchased the wrong type that won't go on my fireplace wall. I was so disappointed at the moment as I was waiting over a month for the installation appointment. I really hoped I can watch TV that day. As I was so frustrated, the Geek installed person told me that he may have another wall mount kit in his car . He was very efficient and brought in the new wall mount and installed my TV quick. Before he left, he even showed me how to operate the TV as well as how I should maneuver the TV mount to get the best angle to view

Best Buy Geek Squad did an excellent job installing our home entertainment system. The guys were quick and explained the operation of the system to my understanding as I’m not a “tech buff”. They were very friendly and hauled off our old system which was fantastic saving me a trip to the disposal site. All in all it was a pleasant experience purchasing my entertainment system at a great price from Best Buy while having Geek Squad install, haul and protect my equipment. Thanks guys and highly recommended to all!!!

The team came in, determined exactly what we wanted, and performed the task to perfection. they were attentive, courteous, and very professional.

Great job and very friendly! Very hardworking and knowledgeable. They were conscientious about cleaning up their mess.

This is the second time I had the Geek Squad mount and install my television. Everything looks great and I will continue to use their services. Total tech is worth every penny.

The picture and sound is so much better than I expected or hoped for. Made it so satisfying to go back and watch many of my favorite films — regardless of how recent my last viewings were. I have yet to use all of the features, but the main ones are [almost] worth the price of admission. I say this because Best Buy dropped the price just a couple of days after I made this purchase. Still bothers me a little…

Total connect was awesome. Came for free with purchase I highly recommend. The crew was fantastic , fast and very professional

Technicians were excellent in mounting my TV & preparing it for watch ready! Awesome job. The mount I originally purchased apparently was not ideal but luckily the technician had a different one in his truck for me to purchase