Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 38,688 reviews
  • Rated 5 out of 5 stars

    Geek squad bot my TV right

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and friendly. They were in and out. They carefully took my TV off the dresser and hung it up perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad finished the job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great. I had the mount already on the wall, but was missing a key screw. Which he happened to have and he was able to complete the job. I am extremely grateful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Shawn came out to help me figure out where to place a new tv in a fairly limited space near a corner in the bedroom. He was very helpful in deciding what size the new tv could be given the space available. Really helped me a lot!! Then Justin came out to do the installation and was great! Very polite and efficient - answered my several questions and helped me to choose the absolute best spot for the new tv to be wall mounted. Very pleased with both Geek Squad guys!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth and professional installation service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth and professional installation service. Techs were very patient and did solid work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely wothwhile

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service! They arrived on time and stayed long enough to make sure everything was working. I called them back to tweak an adjustment on my sound system and they were prompt and courteous. Shane is an exceptional Tech, both his knowledge and his personality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to your folks to a job mostly well done. I am still awaiting delivery and installation of the remote control base station, but that they had nothing to do with that non-availability on a part that was ordered and paid for on October (two months and it still is not in). Could've used a bit more of a tutorial and how all of this works. I am not getting surround sound on some videos and audio, so might need further assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers were excellent. Completely knowledgeable and able to get the install done quickly and correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very efficient and worked quickly . They hauled away our old TV. We are happy about that. Explained how to use the newly installed Sony Bravo 65” Smart TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team came out on time. They were very professional. They installed my Frame TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was very fast and professional My only complaint is that I was charged an additional $40 cash for a cable. The TV came with its own cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery and set up!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys arrived on time. They were very courteous and respectful. They set up my tv and connected it to our WiFi and even got our sound bar hooked up and working. (It wasn’t working on our previous tv). They made sure we knew how to operate our new tv. I’m very, very pleased with their service and would 100% use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional. They did a great job of installing tv. I’m completely satisfied with my purchase and the installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two people that did my install were knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. On time. Quality work. Very helpful and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad excelled while installing our TV.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had Geek Squad install our TV and a new soundbar. Louis and Jeremy arrived on time and set to work. They both put on booties to protect the carpet and wore masks to protect from Covid. They worked quietly and quickly and got everything installed. It was a professional installation, with everything working as expected. They showed me how to operate the soundbar and answered all of my questions. They went above and beyond by helping us with another TV mount. We will definitely contact Geek Squad for any installation needs in the future. I would ask for Jenny and Louis again as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, Friendly, Fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men who installed my TV were friendly, professional, and quick. They obviously knew what they were doing and had everything they needed with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV mount and surround sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional. They hooked up everything right the first time. Measured it perfectly. Definitely recommend geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Geek Squad Rep was excellent !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say enough good things about our Geek Squad technician. Very professional. Highly skilled in what he was doing. Friendly. Made sure we were completely satisfied with the work he performed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting my Large Screen Television.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agents arrived on time, went right to work and mounted my large screen television on the wall. It's nice when you hire people like these young men, who actually know how to do their job and do it well. I was impressed with the speed in which they got this done. They mounted the TV right where I had asked them to, but not being quite moved in with my furniture I wish that I had marked the spot one foot to the right--that's on me. The one thing they didn't do was mount the sound bar, and I didn't notice that until they left, but they're schedule to come back and do that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The intent was to have my existing TV and TV mount installed in a way that would have no wires showing. The product they sold me and the accompanying installation were perfect. Looks totally built-in.

    I would recommend this to a friend