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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1671 Showing 33,401-33,420 of 38,693 reviews
  • Rated 2 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad technicians installed TV no problem but issue with honoring appointment time. Technicians were an hour late from my scheduled appointment time range and even brought the wrong TV initially. Dispatch team also failed to notify me of delay in arrival by technicians.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was helpfu, fast, very knowledgeable and courteous. Will recommend 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people are so nice and informative. I know I am getting quality work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris was fantastic - felt as if my best friend was installing/mounting my tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all my devices. 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted and ensured I was 100 percent comfortable of placement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They we friendly, knowledgable and quick. They made the installation so easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy I can’t ask for a better product. Awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation was done professional.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents was great, good team work, I will use Greek Squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful, very informative, they allow you to see your choices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks were knowledgeable , install and set up quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very good on the entire installation process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed the rack and TV quickly and they were friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my TV and set up the WiFi for the house

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not like Best Buy at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was just ok!!!! Not like Best Buy at all. They had NEVER mounted a100 inch tv before and they were in a hurry and didn’t take time to really explain everything to us. And we still tipped them well…

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed it and got it up and running quickly, the extension arm is great so I can turn it whereever I need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service was excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was knowledgeable, friendly, and fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted unit at optimal location quickly with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great service and no damages were done! Very satisfied with them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the service was professional and quick the appointment took a while to get but it was worth the wait

    I would recommend this to a friend