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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1680 Showing 33,581-33,600 of 38,693 reviews
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very friendly and kind, will definitely use their service again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful. Great job done. We will be calling them again for our living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and professional, explained everything to us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys took care of the TVs and were respectful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geeks installed my tv as scheduled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected all the devices and checked each one to confirm playback

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank YOU!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad you guys are technical for those of us that get lost in this stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They placed the bracket on the wall with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with Overflow Vendor who Miunted TV from Geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted the TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work and excellent customer service. Keep it up !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a great job with everything we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional when mounting the 85 in TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looked like it was easy to put up we can move it in our out very stable love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installers were prompt and professional when installing sound bar and tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing better than Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love everything about Geek Squad! You will never be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy installation process. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected all my devices

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did not get what I paid for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy sent a third party to do the installation. It was not actual geek squad. Best buy did not inform my that a third party was coming out. I ordered for an in wall installation but they claimed it wasnt on the order and they could not so the in wall. They mounted my tvs and that was all. It was something i could have done myself.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad delivered and installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was delivered and mounted. Later [3 days] I noticed that some speakers connections were not complete so only partial sound from them. The TV settings were made but the next day some shows did not appear to have HD quality. I looked at guidance info on YouTube and made adjustments. Now everything looks as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasant experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and professional. Quick and thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad provides excellent service. Highly Recommended!

    I would recommend this to a friend