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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1682 Showing 33,621-33,640 of 38,693 reviews
  • Rated 5 out of 5 stars

    Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected everything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good. Came on time. Set was missing a bolt so was glad he found a replacement to complete it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman installing the tv was very helpful and gave me great tips!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor business practices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give more than a one star I would. I made a purchase for a TV in Mount and then purchased additional install services which has caused me over $1000. I have yet to have my purchase installed. I had an appointment for April 16. I was called and told that they overbooked and had to reschedule. I’m rescheduled for them to come April 30th. They don’t give you a specific time your window is 7 AM to 7 PM. I wait all day on April 30 and they never show when I call then they tell me that I was not assigned a technician to come to my house and I will have to reschedule again. The sad part about it is the installation fees are almost $500 half of what my price is and this is how they treat customers and I still don’t have my TV mounted or my TV and now I have to wait until May 13 a whole month past my time that I made my purchase

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to the Geek Squad. On time, friendly, knees their stuff. Very glad I used them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great install and service! very very professional, would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Representatives arrived on time and knew what they was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv safe and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very careful and did a great job very safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty Cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv perfectly and were very kind and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that I would highly recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mount service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service!!! The staff were on time and very fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awseome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was efficient and very professional. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad installer was on time and knew what

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He connected everything necessary and was very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly and efficiently

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person mounted my TV and made sure the connection worked properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did all work needed in a timely fashion. Cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service, Great Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy employee was professional and did an excellent job with installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best, well worth the money. Courteous, knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right in time and excellent service worked super fast and tv looked great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product from best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very good for the whole household products but by far it’s essential

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came in and mounted my TV in 30 minutes....very impressive

    I would recommend this to a friend