Customer Ratings & Reviews

Smooth and flawless wall mounted tv installation. Attention to detail was superb and installers addressed all my questions about future upgrades to my home theater.

Great job and very friendly! Very hardworking and knowledgeable. They were conscientious about cleaning up their mess.

This is the second time in two weeks I have purchased the Premium Mounting Service through Best Buy and would highly recommend!!! These guys are fantastic! In fact, from the time of purchase until completion of instal the entire process is stress free and painless which is exactly how we like it! My husband and I are busy and my husband stresses over jobs like this! It’s not worth us doing it ourselves and Best Buy does it on your schedule and is neat, quick and super professional! Both times, the installers went above and beyond to ensure we were entirely pleased with the job! This is the way to go for every electronic and appliance install! Thanks for the option Best Buy!!

The team installed the TV—mounting it on the wall efficiently and quickly. They were extremely helpful in showing us how things were hooked up and how to troubleshoot any potential issues (there have been none!). Overall worth the price and no stress and would do it again.

The two representatives from the Geek squad were super efficient, personable, and knowledgeable!! I would highly recommend!

Team kept me informed of their schedule and expected delivery time. They arrived on time. They were very friendly and very professional. They worked quickly with confidence and obvious experience. They answered all questions and demonstrated how to operate the TV and wall mount. They cleaned up afterwards and carried boxes and trash with them.

The Geek Squad did a professional and excellent job mounting my 70 inch tv. They were quick and even vacuumed after. Above and beyond.

Team is very professional. They make mounting a TV look easy. I learned a lot just watching them. They didn’t cut any corners. They were very meticulous

The agent installed my tv mount and tv very professionally. Exactly where I wanted it. Was very knowledgeable and helpful in placing the tv for best viewing

THE DELIVERY AND ASSEMBLY WAS THE BEST. EVERYTHING WIENT SMOOTHLY. THE GUYS WERE VERY FRIENDLY, INFORMATIVE, AND KNOWLEDGABLE.

The technicians that came to my house to mount my TV were super nice and professional. Super happy with how it looks and will definitely reach out for future services for the professionalism. Maybe a LITTLE pricey though.

The Geek Squad installers were fabulous. They were on time, friendly, and knowledgeable.

Rich and Sebastian provided excellent service; including going back to the store to pick up another TV when we found out the screen on the first one they brought out was cracked. They took down the old TV, installed the new TV and ran through how the menu sytem worked for this TV.

My TV was hung too high. I requested 6 inches above my original TV stand, but there was a miscommunication between the 2 third party geek squad installers and it was hung 17 inches. It was light watching TV in the front row of a movie theater. Best Buy was awesome and sent another geek squad employees to lower the mount. However it could only be lowered another 6 inches due to the in wall cable installation. Now the screws holes show above the TV. A damage report was to be entered but I have not heard from anyone yet. I have tried to call but am unable to get through. I would recommend the geek squad because they did an awesome job of installing but MAKE SURE EVERYONE IS ON THE SAME PAGE AS TO THE HIEGHT.

The guys came into my home and were really clean. They mounted the TV very fast and also were super knowledgeable. I had a TV mounted a couple years ago as well and was very happy with the results.

Very happy with Geek Squad installation. They were very prompt and professional. They cleaned up after themselves and did not leave until we were familiar with the equipment.

The Geek Squad (Ben and Xavier) came to my home to install my new TV and to hang and install my bigger, older TV above my fireplace after a recent move. The new TV was hooked up to cable, adjusted and on quickly. The older TV took a lot of work. There was no cable available and the wall would have needed to be torn apart in order to do that. Ben suggested the Spectrum app and spent a lot of time with me to acquaint me with the system. Also, the TV settled after they left and they needed to come back to level it. They were very accessible and polite. I appreciated their help.

Great service. Always willing to work with me until it’s what we want. Could have used a helper considering the size of the tv. I did have to help lift it.

Excellent service. Courteous and professional. Geek Squad set up my tv without wires hanging everywhere and no damage to anything in the room.

We bought a 65” TV and had it delivered. We also had an old and extremely heavy 50” TV that had to be taken off of its mount so the 65” could be mounted. The 2 Geek Squad guys were great in completing all tasks. There were no complaints. They were also very thorough in showing us how to use our new TV. It was a pleasant and fairly quick experience. Geek Squad was magnificent.