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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 169 Showing 3,361-3,380 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great service with great results

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, friendly, and fast. They were very concerned about getting my TV mounted exactly where I wanted it and getting it done right. They answered all my questions and showed a genuine respect for my house. No mess was left and it looks fabulous. I will be scheduling another TV mounting and will be asking for the the young men that did this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy install, would recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were on time, respectful, and efficient. My wife had questions about mounting options and they took their time to listen and guide us to deciding on what would work best for our setup. They unmounted our old tv and cleared up the mess from drilling as well as the packing material of the new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed and hauled away the old TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men were very helpful in getting the TV mounted and made sure our remotes worked and our TV ears. We were impressed with them both. Very nice and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy install. Don’t put up a tv on your own.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was incredibly knowledgeable and got my tv mounted with an hour. Super easy to setup and now my tv looks great on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad members that came to my house were very professional and friendly. Very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents arrived on time Did a wonderful job They went the extra mile to connect & center my new 75” TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers were amazing really nice and professional they did an amazing job wall mounting my new LG G2 77 inch Oled the cables are nice and hidden they even cleaned the finger prints off the TV when they were done they also cleaned up the home theater room when they were done they also go over everything with you and make sure you know how to work it before they leave i couldn't be more happy thank you Geek Squad for doing a awesome job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and kind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man who installed my mount was awesome, great mount as well. It was an overall 10/10 experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! The picture quality is excellent - very clear, brilliant color. It connected easily to our home network using a Firestick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounted and Sound Bar Set Up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Guys were very prompt, communicated very well and were so knowledgeable and helpful. They made it so easy! Would totally recommend their services!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent in-home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was knowledgeable, professional and personable. Excellent in-home service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provided excellent installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rich and Sebastian provided excellent service; including going back to the store to pick up another TV when we found out the screen on the first one they brought out was cracked. They took down the old TV, installed the new TV and ran through how the menu sytem worked for this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy With TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came to mount our new tv was very polite and knowledgeable. The original mount I purchased did not work so they found me one that would work better so I could order it and reschedule the appointment. Everything worked on the return appointment. We are very pleased with the new tv and the new mounting system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team installed the TV—mounting it on the wall efficiently and quickly. They were extremely helpful in showing us how things were hooked up and how to troubleshoot any potential issues (there have been none!). Overall worth the price and no stress and would do it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect purchase. Picture is clear and tv is easy to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So pleasantly surprised!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Devon LaPlante was the absolute best! He was on time, professional, and so patient with my non tech ability. He was so nice and respectful and took the time to explain everything. Devon is absolutely the one you want to show up at your house! He made a stressful situation, stress free. He wrote tge book on how to treat senior customers! Thank you Devon!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brilliant.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agents were very professional,and respectful. My picture is very brilliant. Thank you Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a superb job of setting me up and explaining what they were doing and how to use the system. There was some difficulty in setting up the appointment--the first date the guy didn't show and I couldn't get the appointment rescheduled until I went to the store and threw myself on the mercy of the Geek squad guy there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second time was the charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first tv mounting was a bad experience. It was done poorly and lazily. After speaking with the geek squad manager and having them replace the damaged tv mount, Michael came out and fixed the bad job and I was very impressed with him. He was kind, patient, knowledgeable and professional. I will always request him if I’m able. He deserves a raise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent agents, git mount and tv up quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional, informative, friendly and out going. Showed me several options for sound & picture and were very knowledgeable about hooking everything up along with advice on the sound bar I already had. Great guidance with which mount to use. One I had was not great so they explained what they had in truck and I bought one of theirs and returned the one I had.

    I would recommend this to a friend