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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1690 Showing 33,781-33,800 of 38,693 reviews
  • Rated 4 out of 5 stars

    Geek Squad removed tv and installed new one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad installed our TV and programed it. Answered some questions and left in less than 1 hour.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Finally Geek squad completed my install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took 5 appointments to get them to show up but once they did they completed the TV install

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for mounting, but setup is basic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job mounting to wall, but set up is not worth the $$. They rushed and barely did anything.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hired them to attach the mount and hang the TV. Expert job, timely and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and accurate information given about the tv

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Best Buy Could Have Done Better........

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that installed my mount was very helpful and nice. But Best Buy has to do a better job with letting buyers know that you still have to buy the mount with this service. Had I known that I was paying all this money and it came without an mount I wouldn't have gotten this service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a wonderful job, professional and knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an awesome job installing my television . It looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The item was not needed, it was returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was not needed, it was returned This my review

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had good service with geek squad and had no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geed squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    every thing was done very well GREAT work and company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad was very knowledgeable on what he was doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys were so polite and did a great job installing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was on time and very detailed. They were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your geek squad agents were awesome, timely, and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and set up my tv so fast is was amazing I love geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only the Geek squad for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agents are the best. They go the extra mile to insure my satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, fast, and fastidious. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Squad installed my TV quickly and great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They come on time and great job with the the technician

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have git the best crew: professional, courteous, and helpful. A+

    I would recommend this to a friend