Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 38693 reviews
(38,693 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Geek Squad Mounting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys mounting the tv were great! Very helpful!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad guy that mounted out tv was fantastic!!!!
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Installed sooo fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely would recommend , great job and very professional and on time
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service. The guys were very nice and respectful.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
A great investment!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The wall mounting of my new tv was very well accomplished.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geeks did a nice clean job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geeks did a nice clean job and got every thing working
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very friendly and professional.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 person team that installed the tv and mount on the wall were FANTASTIC!
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Good job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a very good job at hanging the television. Would recommend.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Friendly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They mounted my tv and hooked everything up. Very friendly and helpful
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
install tv's
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers were very friendly and installed our new tv's quickly.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 2 out of 5 stars
Installers hired by Best Buy need to do better.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Even though we have a contract with Geek Squad, the people who came to our home to install the new TV kept wanting more money for things that were supposed to be covered under the contract. They kept using our ladder instead of bringing one in from their truck. We had to have them back to correct their problem on 2 different occasions & I finally had to talk with the outside supervisor of the men. Also took pictures of the problem & showed them to Store Manager & Geek Squad Manager (who were very helpful in getting the problem taken care of). I feel if this happened to us, there are probably others who haven't said anything about it too. The store Geek Squad personnel are great, but I wouldn't want to use the installers again.
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate you offering your feedback on your recent Geek Squad Service appointments. I am glad to hear the Store Leaders were able to get involved to make this right, but it is always our goal to provide the best service possible, the fist time around. Please know, if you require assistance in the future, our teams will be available to ensure the process goes as it should. Again, thank you for taking the time to share your experience with us.
Rated 5 out of 5 stars
Worked well for my installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item was as described. I was satisfied with my purchase.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This service is amazing. Leave it to the experts!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Professional. Efficient service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service Very professional Would highly recommend
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
great job!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very professionally installed thurough fast efficient great job!! thasnk you!!
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 3 out of 5 stars
Sub Contractor for Geek Squad Provided Sub Par Ser
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents arrived without all my purchased parts to set up and install the tv and soundbar. Had to return on a different day to complete the job.
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friendRated 5 out of 5 stars
Great job and on time. Great communication
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job on removing and replacing tv in living room.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Once again Geek Squad did an excellent professional job.
This review is from Basic TV Mounting - 55" and Smaller
I would recommend this to a friendRated 5 out of 5 stars
The installer, Carlos was patient and thorough.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Carlos showed all of the things I could do with my tv.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Good workmanship
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall did everything I expected and cleaned up the area
This review is from Basic TV Mounting - 55" and Smaller
I would recommend this to a friend
