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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1697 Showing 33,921-33,940 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally reccomend! These guys were amazing. I couldn't be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Uncounted a tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and courteous. They also place the TV back in the box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He installed my tv within minutes. thank you! Maria

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and precise installers did a great job.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Home Theatre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strongly suggest avoiding BestBuy for any kind of home theatre set up. We spent several thousand dollars. The equipment got set up by BestBuy and then stopped working. We were sold an Apple TV which was slow and VERY klunky ( save your $) and eventually stopped working after 4 months. We the had to PAY to have someone come back out because we were getting no sound at all except for the TV sound. They got the sound working again but eliminated the on screen programming for the receiver ( technician told us it was an “upgrade”) and while we are getting sound again from all speakers, we are not getting surround sound. No help, no support. The salesmen who was so happy to take our multi thousand order can’t be bothered to return calls. This has been a savagely bad customer service experience and the system has worked as designed about 50% of the time since we bought it. Go to a local store which can provide some meaningful service. Beware!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my 85"Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and did an amazing job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Very quick and professional. I was pleased with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were experience and friendly, knew exactly what they was doing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Satisfactory service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was satisfactory as they never made an attempt to fully install the cables through the wall to the power outlet. I have had much better then this team installing TV's and appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional TV installation setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent workmanship, Professional TV setup and software installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job setting up my tv and will use them again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television speaker thank you for showing me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was professional and his service and recommendations were excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was quick and they were very nice and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Techs were quick and efficient. Took care of all setup requirements

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, professional installation and timely service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real quick didnt take 30mins and professional work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted my smaller TV and made it look easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Professional and courteous. Happy I had them mount my outdoor TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivered!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs came out and displayed their experience in this project.

    I would recommend this to a friend