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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly and perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was mounted perfectly on the wall, with an add on IWPE Bundle, so the power to the TV and a Apple TV 4k mounted behind the TV is hidden in the wall. Using WiFi to run the TV and Apple TV 4k, there are no cables showing anywhere. At the bottom of the IWPE there is a detachable power cable that plugs into my power outlet mounted surge protector.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv fast and completely.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great and did a great job. He was very professional and knew what he was doing .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv very nicely.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-man team did a great job. They had to drill through a porcelain wall, so it wasn't easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was great. So helpful. They communicated well and arrived promptly. They definitely knew what they were doing. I am very happy with the service. My 85 inch Qled looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came and set up my TV on the wall, I bought the TV and mount from Amazon but the mount did not reach the studs in my wall. I was able to buy a mount from them on the spot and return my amazon one. They did a great job measuring everything, like the distance from the wall to my sectional, and determining the right height and tilt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must say it was an easy installation. They came very early in the morning and installed my 65 Inch Television just in time for my house warming party that evening.Walked through step by step how to use the streaming device as well. Great work guys -much appreciated!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was moving a 55in from my living to bedroom. Geek squad came and worked quickly and efficiently. They also called and let me know the time they would be arriving. Would recommend this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service for bigger jobs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV with no issues. Quick easy and finished the job in a timely manner. They asked where would I like the TV mounted and hung. They also set everything to one remote. That way I would not have a bunch of remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad perfect job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They expertly mounted our new Frame TV. They tucked the chord inside the wall, and the TV is PERFECTLY straight and lined up with the top of the mantle next to it. They were friendly and not in a rush, but did it exactly right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting of TV on outside porch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David with Geek Squad did a fantastic job mounting our new 55 inch Bravia TV on our outside porch. There was only one potential option for where this TV could go….and David made it happen! Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great install job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 install quick and efficient, two guys came to install my 85 inch tv. looks awesome!! I definitely could not

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent set up and care of existing equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team, Aaron and his coworker, arrived on time and did a very professional job installing our equipment. They listened to our needs and concerns about the equipment. They took good care of our existing furniture and did a meticulous job setting everything up and routing the cables.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In and out in record time with fantastic results!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that came out to install my new TV were very professional and informative. They measured carefully, set up the TV in about 15mins, demonstrated the new TV, and advised on getting the most out of it. Great experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install my 70’ Samsung TV perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer Kevin was awesome! He walked through and downloaded the Samsung app on my smart tv and recommended a better mount for my tv than what I purchased. He had the mount on his truck and he started my refund and purchase for the old and new mounts right on site. He gave plenty of tips on the tv and when I told him I was mounting some smaller TVs in some other rooms he asked where I was mounting them in those rooms and he checked to see if the wall studs were compatible to those areas and put blue tape on those wall locations for me. I can’t remember ever getting better in home service than what Kevin provided. Excellent work and customer service all wrapped into one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is wonderful friendly service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was great professional installation on the wall and beautiful setups in no wasting time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture. Easy to use remote. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast service for a last minute request

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a television mount and did not feel comfortable installing it. Geek squad was already installing another and I asked if they could install a second. No problem they said. I paid the 49 dollars for the install and they went right to it. Took 10 minutes and made sure the few extra cords and wires were clamped together. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed Our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were efficient, friendly, helpful, knowledgeable and very patient!!! Very qualified for the job. They cleaned up boxes and paper afterwards. Set up TV channels, and sound system. Showed us how to access the apps on the TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed my TV very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV. They had trouble latching one part after mounting , but overall nice experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK squad installed my tv and sound bar quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents greatly exceeded my expectations in mounting and connecting all my devices to my new TV. They were careful with all my equipment and made sure everything worked correctly and I understood how to operate all my devices before they left.

    I would recommend this to a friend