Customer Ratings & Reviews

Very efficient and professional installation team.

They were very careful with entire process - uninstalling legacy 80"TV and installing new 85". We ended up replacing with a newer wall mount that was an excellent choice on their part. They were extremely kind and patient and shared our enthusiasm for our new purchase. We received reminder calls and emails but best part was actually speaking to the techs a few days before they called to review what was needed and we were able to plan accordingly based on the call. Great job geek squad.

The guy was knowledgeable about mounting the tv, did what I asked, cleaned up after himself, and was kind

Best Buy team came out promptly, no hassle scheduling, brought every leveling tool possible to ensure a great install. They even had some extra items like a replacement surge projector and extension cords on hand, so I was happy with the installation being a breeze.

The Best Buy agent ensured that we were satisfied with the installation before leaving. He made sure all our devices were connected and working properly and even gave us a quick overview of the TV's smart system. An extra plus was that he ensured the always-on closed captioning was displayed to our liking as someone in our household is hearing impaired. Thank you Best Buy and your Total Tech team!

The squad did a good job wall mounting my TV. They were knowledgeable and very professional.

The two guys initially showed up and did all the prep together like a well oiled machine. After the lifting and heavy work was done there was one guy left and he was absolutely great. Due to a current slow internet system he was very patient and used the time to make sure I had a good education on the system. I really thought that the courteous way he spoke and acted, including very diligently putting on and taking off the shoe covers going in and out of the house. This wasn't just show, it was a deliberate caring for the customer. An overall very satisfactory experience.

This was a great buy as my new tv failed right out of the box. The geek squad came, installed my tv mount & new 75 inch Samsung tv. Made all the connections & began setup. Something on the tv was not working. They said I just needed to stop in the store & do the paperwork to get a replacement tv. They came back with the new tv, removed the bad one & replaced it with a new one. The new TV performed flawlessly. They went over everything with me & then they packed up everything & left.

The GeekSquad efficiently and effectively mounted my two TVs and color balanced the new Sony LVD TV. Two new High speed HDMI cables and a surge protector were added to the install. They both answered a plethora of questions concerning TV size and speaker options that I found very helpful in planning for future purchases .

They were very professional and quickly installed the TV mount and hung the TV.

Service is always consistently great. This is the 4th TV we have had mounted by the Geek Squad. It is a hassle-free experience every time. They arrived within the scheduled timeframe, did a fast & professional job, & cleaned up by taking the box/packaging with them. They even went the extra mile by taking our old TV down to the garage for us. We had the same technician as the last TV we had mounted 2 years ago which is still solidly anchored to the wall. He is super friendly & patient when giving you a tutorial on your new TV. This service is the best way to get a worry-free clean look for the room your TV is in.

Took the worry out of the process by having them install it! They were great and were very efficient in the process!

Our 75” goes over the fireplace and is 6-9ft off the ground. Boy is it heavy. The agents made installation look easy and connected to everything. Great service!

Guys who delivered and installed were great. Knowledgeable, efficient and very respectful.

They guys who came in to install my TV were great. Got the job done in a timely manner and were very professional. If i even need another installation done, I'll definitely use the service again.

The crew were very professional & friendly, installed the mount super fast and didn’t make any mess. Geek Squad is the BEST! Thanks Best Buy.

The agents did an excellent job on mounting my TV & gave me instruction on operating the new remote control.

Knowledgeable, very nice guys, excellent customer service, installed my tv in a perfect position and made no mess. Thank you!

The Geek Squad Agents were very professional and knowledgeable. They came in time scheduled and helped set up the TV. Very courteous and worth the extra payment for the package.

The agents were excellent, professional and very knowledgeable. They knew exactly what they were doing. Very satisfied.