Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 38693 reviews
(38,693 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent mounted my TV in a very short amount on time.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great installation service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys were great. Very polite and professional!
This review is from Basic TV Mounting - 55" and Smaller
I would recommend this to a friendRated 1 out of 5 stars
Terrible terrible service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered a tv, waited 2 weeks and best buy sent the tv to our old house 6 states away. I was then told the tv i ordered was out of stock. They told me the fastest way to get a new tv was to go to the nearest store. Off i went to the store, paid for the tv and service, waited another 2 weeks. Then comes the day of arrival, 2 hrs prior to my delivery time Best Buy calls me and says it has to be transfrered to another agent and the next available day is August 12. After spending a ton of money at Best Buy over the years, this was my final straw. Buyer beware with this company, its like russian roulette if your delivery is going to show up!!!! Awful!
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friendRated 5 out of 5 stars
Quick and efficient.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Friendly and very professional! Would highly recommend.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They really did a great job they worked to perfection
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
So convenient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love our tv and the installation process was easy and convenient!
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
prompt service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.arrived on -time professional and prompt explained use thoroughly
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great professional mounting. Clean install. Took all cardboard from packing.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Ideal Mount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad installed this perfectly. Love that no cords can be seen.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 1 out of 5 stars
Very Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mounting was outsourced. We were given a window of 12 - I for appt. waited at home All day and. I one showed up. We were told they would call before they arrived. No call. That. If Jr I was on hold for 45 minutes to be told they tried calling and. I one answered so they did not come. I was home all day. Rescheduled for following week. Again. I call before they came. Two young men arrived and asked where the TV was. I informed them they were supposed to bring it with them. Had to go to stores to get resolved. Another 35 minutes waiting for them to determine what went wrong. After 3 tries TV installed
This review is from TV Setup & Mounting, 55” or Smaller
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.
Rated 4 out of 5 stars
Tv mount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were timely and friendly - didn’t expect tv to be installed so close to an adjacent wall - a little disappointed.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very quick installation!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad mounted my tv quickly and great customer service !
This review is from Basic TV Mounting - 56" and Larger
I would recommend this to a friendRated 5 out of 5 stars
Great support
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was super professional and great customer service.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome job thank you so much for your service !!!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Tv mounting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job guys! Geek squad installed my tv quickly.
This review is from Basic TV Mounting - 55" and Smaller
I would recommend this to a friendRated 5 out of 5 stars
Awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love this TV and we got it for a great price!!!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Tv mount
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product. Much better than our old mount.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They got in and out very quickly. Wonderful job!!!
This review is from Basic TV Mounting - 55" and Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service! Professional installation!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. I would definitely use this in the future.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service in handling my equipment which was really expensive
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend
