Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1711 Showing 34,201-34,220 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would use Geek Squad again for my future purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    knowledge personal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mark explained why he couldn't install the TV on wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did an excellent job and quickly and i would recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sunday service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly, professional, and efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mount install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great. Only downside is the 2 week wait for service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting and setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad mounted and set up my tv. They did a great job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The job was well done. I have no complains so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super simple

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Edy easy to hang. Love how it can adjust side to side or up and down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt ,professional, speedy service. Happy with everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed fast and easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick and awesome and made it look perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problems with the magnolia group. Did not check out home for requirements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional service. I would highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation went smoothly and professionally!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician installed the wall mount quickly and look great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great crew.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was treated with respect and very professional. The were on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying the new t v and sound bar Like sitting in the movies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew did excellent job mounting 75" TV on wall and hiding the cables.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ☆☆☆☆☆

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad! Everything works beautifully! Prompt and Professional.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    TV great, customer treatment poor….

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV, and install were great….however, TV was delivered and installed on a Thursday and 2 days later the $1,499 TV was advertised by Best Buy for $1,299. I was out of town and couldn’t call them until a few days later. They said they wouldn’t refund the difference because I didn’t call while the sale price was advertised. Crappy way to treat a long time customer and member of their highest level (paid for) customer membership. Won’t be buying much from them in the future.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our TV was installed professionally and with great care.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    65” TV Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician came and said he could not mount the tv on my wall.

    I would recommend this to a friend