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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1715 Showing 34,281-34,300 of 38,693 reviews
  • Rated 5 out of 5 stars

    Terrific tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys helped us master our new and old a/v equipment. Nice guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mount

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, they were quick and professional. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Raymond did a great job mounting the 55 inch TV to the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great simple design mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and easy to install wall mount for tv hugs the wall

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product work well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a duplicate review . I feel to come out should not be a charge to come out after buying the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Glad we hired them. Did everything perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Friendly and helpful technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were professional in their service, efficient and clean with their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Important to have professionally installed and set up to avoid trouble later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were awesome. They were very helpful and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional job! I would certainly choose to have them do it again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Set up Team wonderful but then ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who installed and set up the bracket and TV were wonderful however within a few hours the quality of the picture started having trouble. Pixel breakup and snowy/hazy screen Called the Geek Squad, horrible wait time and then after about 10 minutes working with a tech guy got disconnected and he did not call back. Have called a couple of times since but wait times horrendous.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great and it was done correctly also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect mount for our new tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy service person did excellent job to mount that TV.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keith who delivered and installed was amazing. The Best Buy customer service could not have been worse via plus call center and Mid Rivers MO store. Carl the manager told me the problems with my delivery was because “I’m not the first person or last who will have my experience as well he threatened to return my 3k purchase rather than help. Over 8k spent in that store and that is how I was treated. Done as a customer, plus member and CC holder (will cancel plus membership and payoff and cancel CC. Nobody cared so why would i continue to be a customer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fast!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second time I use them to set up my tv and it’s great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician came out to install. Very professional. Job well done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The delivery guys were awesome very nice and effic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with delivery being rescheduled numerous times but the delivery guys were great nice snd efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are the best!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rob is always professional and does an excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thrilled with product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy. Works great for 65" TV. Easy to maneuver, as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Explained everything. That they were doing to me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was kind and courteous. Explained everything

    No, I would not recommend this to a friend