Customer Ratings & Reviews

I have seen a lot of Best Buy Geeks recently, (three wall mounted TV installs and removals). I recommend them unconditionally. Very courteous, helpful and skilled. They used a level to straighten the TVs. Tweaked the TV's centering over the sound bar obsessively, and fussed about all the details. Hooked everything up right the first time. Arrived on time, every time. Answered questions patiently. Booties on the feet. Trash disappeared magically. It is absolutely worth the small fee to get this service.

The agents quickly mounted my TV to the wall. The wall it was installed on has some idiosyncrasies but they were able to work around them.

Excellent communication, arrived on time and my TV was installed with great care. They really did a great job. I had it mounted above my brick fireplace. I am very satisfied with this service and would not hesitate to use them again.

I love this service. They are always so courteous and knowledgeable.

Great! Two ppl came and they were very kind and helpful. They knew what they were doing and ran back to their van a lot to get what they needed to help (there was an issue w power source). Each time they ran in and out they put on their shoe covers which I greatly appreciated since we are a no shoe household (and I didn’t tell them). They also didn’t smell! : ) sometimes I’ve had installation employees smell like cigarettes, sweat, etc - but not these team members!

The agents did a superb job of setting me up and explaining what they were doing and how to use the system. There was some difficulty in setting up the appointment--the first date the guy didn't show and I couldn't get the appointment rescheduled until I went to the store and threw myself on the mercy of the Geek squad guy there.

Perfect install and suggestions. Very knowledgeable and experienced.

Professional, friendly, and fast. They were very concerned about getting my TV mounted exactly where I wanted it and getting it done right. They answered all my questions and showed a genuine respect for my house. No mess was left and it looks fabulous. I will be scheduling another TV mounting and will be asking for the the young men that did this one.

The picture and sound is so much better than I expected or hoped for. Made it so satisfying to go back and watch many of my favorite films — regardless of how recent my last viewings were. I have yet to use all of the features, but the main ones are [almost] worth the price of admission. I say this because Best Buy dropped the price just a couple of days after I made this purchase. Still bothers me a little…

Process was ahead of schedule which helped tremendously, very quick and professional, all questions answered, gave me advice on things going forward, ease of operation after explanation

The GeekSquad efficiently and effectively mounted my two TVs and color balanced the new Sony LVD TV. Two new High speed HDMI cables and a surge protector were added to the install. They both answered a plethora of questions concerning TV size and speaker options that I found very helpful in planning for future purchases .

I bought an 85” and a 65” Samsung 4K Smart TVs, plus brackets to install on wall. The Geek Squad arrived and took care of everything. I couldn’t have been easier. Love the TVs and love the top-notch Geek Squad service!!!

Perfect purchase. Picture is clear and tv is easy to operate.

The team was very professional and friendly. They drilled through a tiled wall to install the mount for the TV and cleaned up the dust afterwards. Will use again.

The Agents mounted my TV in less than 30 minutes. Very professional and very clean install.

These guys were awesome, they did such a great job mounting the 75inch tv and answering all my stupid questions. They even brought a sound bar mount, which I did not order, so the bar could be attached to the screen and not the wall, looks so much better. I want to give each of them a 50 dollar tip. Please charge my credit card 100 dollars and give me a heads up when they have been given the tip.

Geek Squad were great. Very professional, quick, and efficient. Took the time to explain and show operation of everything.

The two young Men who came to my home was amazing! They removed my old TV & set up my new beautiful TV in no time! They explained how to use & choose the channels! They were wonderful! Thanks Geek Squad!!

These two agents came by did the job, knew exactly what they were doing and even supply me with a better amount that I really did need.. Great job

The Geek Squad really knew how, when, and what to do when mounting and setting up my tv. They also programmed it and taught me how to use it with my Roku.