Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 172 Showing 3,421-3,440 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad, wall mount and and TV installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They both were awesome !! They were thorough and made sure that the measurements of the TV mount, and, the TV itself were well centered on the wall, and that my eye was “perfectly centered “ for viewing the TV for watching programs. Both were polite and professional gentleman They cleaned everything up before they left, and, answered any questions I had. Wonderful guys ! Worked efficiently and knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OUTSTANDING WORK

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad technicians came over, mounted TV stand and connected my DVD, speakers etc. Very neat installation and very courteous professionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad has great customer service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my TV on Saturday and it was installed on Monday. They even came earlier than the appointment time. I already had a wall mount but the TV wasn't compatible with it. The installer had one on his truck that I was able to purchase. Appreciated that I didn't have to go back to the store to purchase one and delay the installation. The installer was polite, very informative and considerate of the area where the TV was installed. He even cleaned up the floor below the area where he installed the TV. Purchasing of the Geek squad service is well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, professionalism, performance & personality! Worth every penny ⭐️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install 85"

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team came in did the job in a very timely manner Asked how i wanted it setup and did exactly what i was looking for. Very impressed and highly recommend after a quality experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was set up carefully and they made sure it all worked before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easier than doing it yourself

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had to move an older mount UP higher for the new, larger TV. Because it was over a fireplace, studs ran every which way, which is why I decided to hire the Geek Squad to do the installation. I'm HAPPY I did, as the two installers were in and out (and properly masked up) in under an hour, including making sure the TV once installed on the mount worked properly. Great service all around and they even made sure to sanitize every surface they touched and took all the packing materials. Would definitely hire again for any job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Geek Squad Rep was excellent !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say enough good things about our Geek Squad technician. Very professional. Highly skilled in what he was doing. Friendly. Made sure we were completely satisfied with the work he performed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great hob mounting and installing tv and setting it up there a number 10 for service and knowledge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installers are AWESOME!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to schedule, the installer showed up early, he was extremely efficient & did a clean, professional job installing our large flat screen TV and wall mount. NO wires or equipment visible. Very nice job. Highly recomm3nd!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were very knowledgeable and I'm very pleased with how they installed the wall mount and my new tv. They were friendly and very customer service oriented. They made recommendations for the wall mount and soundbar, which I elected to purchase. Very happy with the results. Would highly recommend using Geek Squad for tv installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect...better than i expected

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and installed my tv and sound bar. Im so happy with the service and knowledge. I think my tech was Collin. Great asset to Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great techs!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 techs were outstanding! Friendly and also highly competent. In and out quickly and also walked me through the whole setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely first rate 5 star. They were great, informative, careful, took the time to explain things and set things up for me. Ron and the other gentleman (whose name escapes me at the moment), did a wonderful job and they were on time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks did a great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys re-mounted the TV lower, which was where we wanted it. All wires were run through the walls so it looks professionally installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my TV quickly and professionally.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad techs installed my new TV, and I highly recommend this service. They were on-time and fast and efficient, especially when I needed this big TV hoisted above the fireplace mantle and mounted on the wall. Before leaving, they made a point of showing me some of its best features. They went to an app showing 4K video and another app playing Dolby Atmos sound, and I was blown away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv/ wall mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing it and the showing me how to use my TV and how the mount works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was prompt, worked fast and clean.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew was great. They answered our questions, returned the bracked we purchased when they used the existing bracket. They cleaned up after themselves and communicated with us on expected arrival time. This is the 2d time we have used them to install TVs and wouldn't hesitate to use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad removed the existing tv moved it to another room; installed the new LG TV and disposed of it. They setup both tv’s Everything was completed efficiently. I highly recommend the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad finished the job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great. I had the mount already on the wall, but was missing a key screw. Which he happened to have and he was able to complete the job. I am extremely grateful

    I would recommend this to a friend