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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1728 Showing 34,541-34,560 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad outstanding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys came back a few times to get the TV reception perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up TV very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television set up perfectly. Also set up smart TV features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for music lovers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am absolutely in love with my HomePod!! Best purchase ever!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    On site team great. Phone team not so great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Follow up calls to Geek Squad we’re not helpful. On sight team was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Install Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was awesome, quick and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the tv mounting on the wall. Looks sturdy and neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and friendly service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Explained everything and completed everything quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, very professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let the Geeks do it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was great. On time, quick & professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went very well. Would recommend to a friend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok not great the value is good and the prices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture but not great but the value is fair good for a bedroom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad on time

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an excellent job , very professional!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    3rd Party installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two gentlemen showed up and 5:30pm, first time they hung the tv it hit the ceiling, didn't take the time to measure the height, I asked them about the holes that were left, and they informed me that would be my responsibility to repair. They lowered it down about 6 inches but the tv wasn't level, so the TV had to be taken off again, they had used the wrong machines screws so the tv wasn't tight to the frame. After several attempts I was so aggravated that I ended up getting involved and advised them how to hang it and around 10:30pm they left. I then noticed they didn't remove any of the plastic around the frame so when removing it i noticed a dent on the side of the frame and two scratches across the glass. I called Best Buy was told they was nothing they could do since there was no more tv's like the one i purchased. Several weeks later I ended up getting a refund on the installation. I've always purchased my electronics from Best Buy and far back as I can remember but after this fiasco I will no longer return. Thanks for allowing me to vent...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No show. No apology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nobody showed up at the first appointment. No warning and no apology received. Extremely disappointing from BestBuy. At the second appointment, the team showed up on time, installed the TV and the TV wall mount and connected all my devices.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation was quick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our 82” TV & connected our devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Master

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good mounting bracket for the lowest price and very strong i like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    our installer was a true professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our installer was a true professional and ver patient with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are always there for you...thank you Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad came and set up w/in 15 min. wonderful service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men that delivered and installed were wonderful

    I would recommend this to a friend