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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1738 Showing 34,741-34,760 of 38,693 reviews
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Diego and his partner were professional and courteous.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted the TV, and were extremely helpful with setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and equipped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once they knew the spot I had selected they got to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product , recommend to friend and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product , recommend to friend and family

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had scheduling issues at first, the manager was able to squeeze me in and had my tv installed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has not been a good experience. The TV has yet to be installed. The third party installer did not show up within the time frame specified by BestBuy (2-5pm). They called after 5pm and told me that in their system my service was scheduled between 3-6pm, which was too late for us. I do not want the same third party installer working on the installation. I should also get a discount due to the poor service experienced to date! Please fix it. Thank you!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an awesome job mounting my tv and soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed new 65" TV over fireplace. Did great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was installed by two Geek Squad guys and holds the 55" TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup for the system was easy and it all works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took no time at all to mount my tv. 20 mins tops!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is geek squad installation services - was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything went smooth.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad showed up as scheduled. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well when needing to get to back of tv for plug ins

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were extremely kind, fast, and mindful of my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. We are pleased with the results

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Efficient and professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys who set it up were efficient and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount was nice and really goes well in the living room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would use the same installers (Jay and Kevin) again.

    I would recommend this to a friend