Customer Ratings & Reviews

Cole was very professional and friendly. TV was hung quickly and thoroughly explained features afterwards.

The agent was knowledgeable, professional and personable. Excellent in-home service

I love the geek squad it’s worth every penny ! They are so professional and install is easy and they even take away the trash! They came the next day of Christmas !!!

Very friendly and efficient service! It only took 2.5 hr to finish the work nicely.

Jeremy was one of the best installers we have ever had. He is extremely polite and has so much patience and knowledge. He was here when he said he was going to be and let us know if we had any questions to just ask. He set up everything just the way we wanted it. GO JEREMY!!!!

Excellent service, knowledgeable specialist and on time

Total connect was awesome. Came for free with purchase I highly recommend. The crew was fantastic , fast and very professional

They did a good job in the installation of a new 65" tv, wall mount, sound bar, and 24" tv. They handled the xfinity remotes well and helped install several streaming services too. Two minor issues were that the cable box that he mounted to the back of the 24" tv is now falling off after just a few weeks and they did not have time to explain how to adjust the sound bar to better pick out dialogue from the background music and noise. I guess I expected more for the price!

Geek Squad did an excellent job as I purchased the wrong type that won't go on my fireplace wall. I was so disappointed at the moment as I was waiting over a month for the installation appointment. I really hoped I can watch TV that day. As I was so frustrated, the Geek installed person told me that he may have another wall mount kit in his car . He was very efficient and brought in the new wall mount and installed my TV quick. Before he left, he even showed me how to operate the TV as well as how I should maneuver the TV mount to get the best angle to view

Alfonso and his assistant were outstanding. They were very efficient in the new TV system set up. In addition, they were patient and expert in helping us to learn how best to use the new TV system. Very much appreciated their entire approach througout the process.

I so didn't want any visible wires when I am looking at my TV on the wall. Couldn't be happier with this installation. The guys were totally professional and did a great job.

They were very professional and quickly installed the TV mount and hung the TV.

Geek squad members that came to my house were very professional and friendly. Very knowledgeable.

Best install guidance customer friendly and clean. I have highly recommended geek squad to family and friends Very impressed

The team came in, determined exactly what we wanted, and performed the task to perfection. they were attentive, courteous, and very professional.

The Best Buy agent ensured that we were satisfied with the installation before leaving. He made sure all our devices were connected and working properly and even gave us a quick overview of the TV's smart system. An extra plus was that he ensured the always-on closed captioning was displayed to our liking as someone in our household is hearing impaired. Thank you Best Buy and your Total Tech team!

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Great picture quality. Love being able to choice what we want to and saving money!

Agents arrived on time Did a wonderful job They went the extra mile to connect & center my new 75” TV

Two man crew came out. They were friendly and knowledgeable. No problems with installation.