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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 174 Showing 3,461-3,480 of 38,694 reviews
  • Rated 5 out of 5 stars

    Tv set up

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew waa fast and professional. I no visible cords and my TV is mounted beautifully

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent communication, arrived on time and my TV was installed with great care. They really did a great job. I had it mounted above my brick fireplace. I am very satisfied with this service and would not hesitate to use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my LARGE TV so quickly!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV with precision and swiftness. Very professional and knowledgeable. Made sure I was very happy before they left. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BEST BEST installation experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK SQUAD ARE GREAT. First, if you sign up for the yearly service not only do you get your warranty extended but they do installations. We just moved into a home and had bought three kitchen items plus a wall mounted TV. Their installers were professional. ON TIME, clean, courteous, and gracious. I cannot say enough good things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Home Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the in home installation. Very professional service. Very neat and cleaned up after installation. Also provided education on remote usage. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad instal quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from Geek Squad were in and out of our house! They had fixed the mount from the previous install and made sure our tv looked amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were very professional and installed my TV and holder very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad Reps did an incredible job of installing our 75" TV in a quick and efficient manner. They were very courteous and helpful expainling things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is our own personal tech dept.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a Geek Squad client for years. We are moving and had a crew at our house today to take down two large-screen TVs from their mounts. The team arrived on time and were done in less than an hour, so we are all set for our move. The team provided excellent service, as usual. Geek Squad is like having our own personal tech department on call. We can't live without them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV System Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alfonso and his assistant were outstanding. They were very efficient in the new TV system set up. In addition, they were patient and expert in helping us to learn how best to use the new TV system. Very much appreciated their entire approach througout the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service techs were fantastic. They had no trouble and were very helpful in teaching me how to use equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted new TV and connected all our devices. They were very courteous and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive service by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous and Professional. Did a nice job in mounting the corner TV wall mount. He also secured my Apple TV box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job. They were very professional and walked me through everything. Great job in suggestions and clean up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional efficiency

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very efficient and professional. Easily explained the use of the TV. Setup the remote and explained it functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Great Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greg & Mike are so awesome. It was great to have them install my new Samsung. They had it hanging on the wall in no time at all. They were just amazing. They set up my remotes so I only need use one remote. Those 2 men are a valuable asset to your company. If I have to get a new TV soon, I would be a pleasure to have them install another anytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Pictue and Quality Sound TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 40" flat-screen television. It works perfectly. I had it installed originally to support a 65" flat screen TV. It held that securely for ten years. The TV was too big for my living room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable. Highly recomend them !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV and Amazing Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an 85” and a 65” Samsung 4K Smart TVs, plus brackets to install on wall. The Geek Squad arrived and took care of everything. I couldn’t have been easier. Love the TVs and love the top-notch Geek Squad service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job on Install - very professional. Recommend their services.

    I would recommend this to a friend